Operational Support Officer

Adecco; Warrington; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Adecco recherche des candidats pour un rôle d'assistance à la clientèle à Warrington. Aucune expérience préalable n'est nécessaire, car une formation complète sera fournie. Les candidats retenus travailleront d'abord sur site avant d'adopter un modèle hybride. Un excellent niveau de communication et une capacité à résoudre des problèmes sont essentiels. Faites partie d'une équipe qui fait une différence significative dans la communauté.

Qualifications

• Aucune expérience préalable nécessaire, formation fournie.
• Capable de travailler de manière indépendante et en équipe.
• Excellente connaissance orale de l'anglais requise.

Responsibilities

• Répondre et résoudre les demandes des clients de manière professionnelle.
• Enregistrer et maintenir des informations précises sur les contacts.
• Protéger toutes les informations des clients conformément à la législation.

Skills

Communication

Interpersonal Skills

Problem Solving

Attention to Detail

Education

BPSS Clearance

DBS Clearance

Job description

Social network you want to login/join with:

• Respond and resolve customer contacts in a professional and timely manner and in line with associated processes and procedures.
• Record information on contacts as and when required and maintain accurate records and systems.
• Manage and protect all customer information, this includes sensitive information in accordance with the relevant legislation.
• Resolve all dissatisfaction during the first point of contact wherever possible.
  
  

What You Bring:

• No prior experience needed - we'll provide all the training you need!
• BPSS clearance (handled by Adecco upon successful application)
• DBS clearance (or a willingness to obtain one)
• Outstanding communication and interpersonal skills with an excellent standard of verbal English
• Ability to work flexibly, both independently and as part of a dynamic team
• Keen attention to detail and strong problem-solving abilities
• Working Shift Pattern: 5 days a week over 7 days on a rota. Shifts will be 08:00-01:00. Shifts are issued on a fair rota system and are unable to be chosen or selected by preference. Each shift is 8 hours long.
• Hybrid Working Pattern: Successful candidates will be expected to work on site in Warrington full time for 4-6 weeks upon commencing their assignment. Following sign off after this time, candidates will move to a 40/60 Hybrid model
• Training Information: Training will be a 2 week course, on site and in person

Ready to Make a Difference?

Join us in creating a safer community and gain meaningful experience along the way. Apply now and be part of a team that truly makes a difference!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.