Operational Support Officer

TN United Kingdom; Scunthorpe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the waste management sector is looking for an Operational Support Officer to join their Waste Services Team. The role involves providing administrative support and ensuring high-quality service to customers. Ideal candidates will have experience in administration and possess strong communication skills. Benefits include pension scheme participation and high-standard training.

Benefits

Pension scheme

High-standard training

Qualifications

• Experience in administration and financial environments.
• Ability to meet strict deadlines and work in a team.

Responsibilities

• Ensure quality service to internal and external customers.
• Support operational and policy teams within Waste Services.
• Perform clerical duties and finance-related tasks.

Skills

Communication

Numeracy

Literacy

Job description

We wish to appoint an Operational Support Officer within the Waste Services Team to provide a point of contact for our Commercial Waste customers and carry out administrative tasks within a busy administration team.

Responsibilities include:

1. Ensuring consistent and quality service to all internal and external customers, both domestic and commercial, in relation to waste and recycling.
2. Supporting the wider operational and policy teams within Waste Services.
3. Undertaking a full range of technical clerical duties including use of spreadsheets, maintenance of database systems, general clerical work, finance-related tasks, and dealing with enquiries over the phone.
4. Performing other duties relevant to the service area.

Candidate Requirements:

1. Previous experience working within an administration and general financial environment, including basic routine tasks with numeracy, accuracy, and literacy skills.
2. Good communication skills, both oral and written.
3. Ability to meet strict deadlines and work as part of a team.
4. Experience with manual and electronic information systems, with the ability to store and retrieve information.

Benefits:

• Opportunity to join a pension scheme based on your career average pay, providing immediate life cover.
• Training delivered to a high standard, supported by our Silver Investors in People award.

Please see the attached job description and employee specification when completing your application to demonstrate you meet the essential criteria for the role.