Operational Supervisor – M25, London – Dartford

Connect Plus Services; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic team as an Operational Supervisor on one of the UK’s most significant infrastructure projects! In this pivotal role, you will lead a team ensuring the safe and efficient operation of the Dartford River Crossing, a critical part of the M25. This position offers excellent career progression opportunities, allowing you to develop your expertise while managing essential maintenance and operational activities. With a focus on safety, compliance, and effective communication, you will play a key role in delivering high-quality services in a collaborative and inclusive environment. Experience the challenge and excitement of working on a project that impacts thousands daily!

Benefits

Career Progression Opportunities

Diversity and Inclusivity

Supportive Work Environment

Flexible Working Conditions

Qualifications

• Proven experience managing multidisciplinary teams in highway maintenance.
• Strong knowledge of health and safety standards in a highways context.

Responsibilities

• Oversee M&E Maintenance Technicians and ensure safe operations.
• Manage operational aspects and administration of the workforce.
• Conduct risk assessments and deliver toolbox talks for safety.

Skills

Leadership

Health and Safety Standards

Communication Skills

IT Systems Competence

Team Management

Record Keeping

Highway Maintenance Knowledge

Education

CSCS Card Holder – Supervisor

Experience in Highway Maintenance Programs

Tools

Risk Assessment Tools

Method Statement Documentation

Job description

Operational Supervisor – M25, London – Dartford

Are you ready to take on a leadership role within one of the UK’s most significant infrastructure projects? As a Weekday Operations Manager on the M25 DBFO Network, you will oversee a team of M&E Maintenance Technicians, Incident Support, and Recovery Teams, ensuring the smooth and safe operation of the Dartford River Crossing. With 15 years left in this long-term joint venture, this role offers excellent career progression opportunities, allowing you to grow your expertise while managing vital maintenance and operational activities.

Weekday management support of a team of M&E Maintenance Technicians, Incident Support and Recovery Teams on the M25 DBFO Network. Ensuring that all team members are thoroughly briefed on the works they are to undertake, ensure staff are working safely, efficiently and effectively. Responsible for all operational aspects and administration of the directly employed workforce, contractors and resources.

• To be conversant with the operation of all electrical/mechanical plant within the Dartford River Crossing (Tunnels and Bridge).
• Prepare and deliver suitable works briefings, which adequately identify the work methodology, highlight the onsite hazards & risks along with control measures to be implemented.
• Ensure that all work activities are adequately managed ensuring that the identified works methodology is adhered to.
• Ensure that a detailed debrief is completed for all works activities at the end of each shift so that any identified issues can be resolved.
• Manage Scouting of Site i.e. A282; A2 & M25, including checking tasks are completed to a good standard.
• Manage the allocation of suitable resources to address Vegetation clearance; litter picking; strimming; mowing & weed spraying requirements.
• Manage the Contractors who attend site including Signing in and checking inductions RAMS ensuring that SM is aware of special requirements i.e., Permits and Isolations.
• Take an active role in the compliance of Contractual requirements including Primary Response, Secondary Response, reactive & planned preventative maintenance.
• Ensure that accurate records are maintained for all activities and that that information is collected to demonstrate 3rd party accountability.
• Participate in the production of risk assessments and method statements.
• Delivery of toolbox talks, engaging the workforce to ensure good understanding of the subject matter and provide feedback for continual improvement.
• Management of Depot fleet including compliance with Drivers Hours recording, Vehicle Defect reporting and analysis of Fleet Reports for Depot vehicles transgressions such as Speeding.
• Ensure implementation of all toolbox talks; Safety alerts; DWB’s and new procedures.

Who we’re looking for

The following qualities/experience are essential:

• CSCS card holder – Supervisor
• Previous experience in highway maintenance programs delivered to cost target and time.
• Knowledge and experience of health and safety and quality and environment standards within a highways context.
• Competent user of IT systems
• Current UK driving licence.
• Proven experience of managing & leading multidisciplinary teams.
• The ability to communicate verbally with clarity and authority to engage operatives, colleagues and management.
• The ability to write clear and understandable briefings and handover notes and keep full and accurate records.

Why work for us

CPS is a Joint Venture project with Balfour Beatty, AtkinsRéalis, and Egis. We operate and maintain the M25. The M25 is the busiest section of motorway in Europe and requires careful and efficient planning of work in order to deliver over £100m of annual investment in the highway infrastructure each year, in addition to planned and reactive maintenance activity.

If you have or are looking for a career in Highways, working on the M25 will give you experience and challenge that no other Highways project can offer.

About Us:

CPS represents an exciting collaboration between industry giants Balfour Beatty, AtkinsRéalis, and Egis! Together, we spearhead the operation and maintenance of the M25—the bustling heartbeat of European motorways. Imagine the thrill of orchestrating over £100 million of annual investment into this vital highway infrastructure, meticulously planning and executing projects amidst the constant flow of traffic.

We foster diversity and inclusivity in our workplace, actively welcoming applications from qualified individuals of all backgrounds. Our goal is to cultivate a supportive and respectful environment where every employee can excel. If you need accommodations during the recruitment process, please inform us.

Location:

This is a hybrid role designed to fully maximize team collaboration on the project, we therefore expect a minimum of 60% of your time to be spent at a CPS offices.