Operational Supervisor – M25, London – Dartford

Connect Plus Services; Dartford; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Connect Plus Services is seeking an Operational Supervisor for the M25 who will lead maintenance teams, ensuring safe and efficient operations at Dartford River Crossing. This role offers significant career progression opportunities within a major infrastructure project. Candidates should possess a CSCS card, strong leadership, and health & safety expertise in highway works.

Qualifications

• Experience in managing multidisciplinary teams in highway maintenance.
• Knowledge of health and safety standards within a highways context.
• Strong verbal and written communication skills.

Responsibilities

• Oversee team operations ensuring safe and efficient highway activities.
• Manage compliance with safety protocols and operational standards.
• Conduct debriefs and maintain accurate records of work activities.

Skills

Communication skills

Leadership

Health and safety knowledge

IT systems competency

Education

CSCS card holder – Supervisor

Job description

Operational Supervisor – M25, London – Dartford

Are you ready to take on a leadership role within one of the UK’s most significant infrastructure projects? As a Weekday Operations Manager on the M25 DBFO Network, you will oversee a team of M&E Maintenance Technicians, Incident Support, and Recovery Teams, ensuring the smooth and safe operation of the Dartford River Crossing. With 15 years left in this long-term joint venture, this role offers excellent career progression opportunities, allowing you to grow your expertise while managing vital maintenance and operational activities. If you’re looking for a dynamic role where you can make a lasting impact, this is your chance to be part of something big.

Weekday management support of a team of M&E Maintenance Technicians, Incident Support and Recovery Teams on the M25 DBFO Network. Ensuring that all team members are thoroughly briefed on the works they are to undertake, ensure staff are working safely, efficiently and effectively. Ensuring safe and uninterrupted throughput of the crossing for all road users Responsible for all operational aspects and administration of the directly employed workforce, contractors and resources.

• To be conversant with the operation of all electrical/mechanical plant within the Dartford River Crossing (Tunnels and Bridge).
• Prepare and deliver suitable works briefings, which adequately identify the work methodology, highlight the onsite hazards & risks along with control measures to be implemented.
• Ensure that all work activities are adequately managed ensuring that the identified works methodology is adhered to.
• Ensure that a detailed debrief is completed for all works activities at the end of each shift so that any identified issues can be resolved.
• Manage Scouting of Site i.e. A282; A2 & M25, including checking tasks are completed to a good standard.
• Manage the allocation of suitable resources to address Vegetation clearance; litter picking; strimming; mowing & weed spraying requirements.
• Manage the Contractors who attend site including Signing in and checking inductions RAMS ensuring that SM is aware of special requirements i.e., Permits and Isolations.
• Take an active role in the compliance of Contractual requirements including Primary Response, Secondary Response, reactive & planned preventative maintenance.
• Ensure that accurate records are maintained for all activities and that that information is collected to demonstrate 3rd party accountability.
• Participate in the production of risk assessments and method statements.
• Delivery of toolbox talks, engaging the workforce to ensure good understanding of the subject matter and provide feedback for continual improvement.
• Management of Depot fleet including compliance with Drivers Hours recording, Vehicle Defect reporting and analysis of Fleet Reports for Depot vehicles transgressions such as Speeding.
• Ensure implementation of all toolbox talks; Safety alerts; DWB’s and new procedures.

Who we’re looking for

The following qualities/experience are essential:

• CSCS card holder – Supervisor
• Previous experience in highway maintenance programs delivered to cost target and time.
• Knowledge and experience of health and safety and quality and environment standards within a highways context.
• Competent user of IT systems
• Current UK driving licence.
• Proven experience of managing & leading multidisciplinary teams.
• The ability to communicate verbally with clarity and authority to engage operatives, colleagues and management.
• The ability to write clear and understandable briefings and handover notes and keep full and accurate records.

Why work for us

CPS is a Joint Venture project with Balfour Beatty, AtkinsRéalis, and Egis. We operate and maintain the M25. The M25 is the busiest section of motorway in Europe and requires careful and efficient planning of work in order to deliver over £100m of annual investment in the highway infrastructure each year, in addition to planned and reactive maintenance activity.

If you have or are looking for a career in Highways, working on the M25 will give you experience and challenge that no other Highways project can offer.

About Us:

CPS represents an exciting collaboration between industry giants Balfour Beatty, AtkinsRéalis, and Egis! Together, we spearhead the operation and maintenance of none other than the M25—the bustling heartbeat of European motorways. Imagine the thrill of orchestrating over £100 million of annual investment into this vital highway infrastructure, meticulously planning and executing projects amidst the constant flow of traffic. Whether you’re already immersed in the world of Highways or eager to embark on this exhilarating journey, the M25 promises an unparalleled experience, brimming with challenges and opportunities that simply cannot be matched elsewhere!

We foster diversity and inclusivity in our workplace, actively welcoming applications from qualified individuals of all backgrounds. Regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status, all are encouraged to apply. Our goal is to cultivate a supportive and respectful environment where every employee can excel. If you need accommodations during the recruitment process, please inform us.

Location:

This is a hybrid role designed to fully maximize team collaboration on the project, we therefore expect a minimum of 60% of your time to be spent at a CPSoffices.

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to [e-mail]