Operational Risk Manager

Softcat plc.; Marlow; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a commercially driven Cluster Sales Manager to accelerate market penetration and revenue performance across multiple properties. The role is set at Grovefield House Hotel and involves executing a sales strategy, expanding the corporate client base, and driving conversions. Ideal candidates will have hotel sales experience, strong negotiation skills, and a data-driven approach. This high-visibility role offers opportunities for career progression within the growing hospitality organization.

Benefits

Career progression opportunities

Cross-property influence

Qualifications

• Proven track record in hotel sales, ideally across multi‑property or cluster environments.
• Strong negotiation skills and an ability to close.
• Agile, target‑oriented, and comfortable operating in a fast‑paced commercial ecosystem.
• Confident communicator with executive presence and a relationship‑first mindset.
• CRM‑literate with a data‑driven approach to decision‑making.

Responsibilities

• Own the end-to-end sales pipeline across multiple UNO properties.
• Build and execute a multi-property sales strategy aligned with revenue targets.
• Expand the corporate client base through structured outreach and networking.
• Drive conversion across meetings, events, leisure groups, and high-value segments.
• Collaborate with GMs and marketing to optimise pricing and market positioning.

Skills

Negotiation skills

Relationship management

CRM literacy

Job description

Cluster Sales Manager – UNO Hotels

Location: Grovefield House Hotel, Buckinghamshire

UNO Hotels is activating a growth agenda across its regional portfolio, and we’re hiring a commercially driven Cluster Sales Manager to accelerate market penetration and revenue performance.

Core Mandate

Own the end-to-end sales pipeline across multiple UNO properties, with Grovefield House as the primary base of operations. Deliver measurable uplift in room nights, corporate accounts, events, and group business.

Key Accountabilities

• Build and execute a multi-property sales strategy aligned with revenue targets and brand priorities.
• Expand the corporate client base through structured outreach, networking, and partnership development.
• Drive conversion across meetings, events, leisure groups, and high-value segments.
• Maintain an active pipeline via CRM discipline, forecasting accuracy, and weekly performance reporting.
• Collaborate with GMs, revenue management, and marketing to optimise pricing, packages, and market positioning.
• Conduct regular site inspections, client reviews, and on-property activations to maximise share of wallet.
• Monitor competitor movements and leverage data insights to stay ahead of regional demand trends.

Candidate Profile

• Proven track record in hotel sales, ideally across multi‑property or cluster environments.
• Strong negotiation skills and an ability to close.
• Agile, target‑oriented, and comfortable operating in a fast‑paced commercial ecosystem.
• Confident communicator with executive presence and a relationship‑first mindset.
• CRM‑literate with a data‑driven approach to decision‑making.

What We Offer

A high‑visibility role with cross‑property influence, autonomy to shape the sales roadmap, and a platform for career progression within a growing hospitality group.

If you're ready to drive top‑line growth and elevate UNO Hotels’ commercial footprint, we'd like to connect.