Operational Resilience Risk Manager

Phoenix Group Holdings; London; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

A leading UK company is looking for an Operational Resilience Risk Manager to join their risk team in London. This role plays a critical part in ensuring the organization prepares for and recovers from disruptions, offering a competitive salary and extensive benefits package. The ideal candidate will be experienced in risk management and possess strong analytical skills to foster a proactive risk culture within the organization.

Benefits

Private medical cover

38 days annual leave

Excellent pension

Income protection

Volunteering days

Qualifications

• Experienced risk or resilience professional.
• Strong understanding of resilience regulation and best practice.
• Ability to communicate effectively with senior stakeholders.

Responsibilities

• Oversee and challenge the Group’s Operational Resilience Framework.
• Advise on business continuity and disaster recovery.
• Monitor compliance with regulatory requirements.

Skills

Analytical skills

Risk oversight

Collaboration

Communication

Education

Experience in operational resilience or business continuity

Job description

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Operational Resilience Risk Manager, London

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Client:

Phoenix Group Holdings

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3c747e136790

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Job Type: Permanent

Location: This role could be based in either our London, Birmingham, Telford or Edinburgh offices with time spent working in the office and at home.

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 6.6.25

Salary and benefits: Up to £70,000 dependant upon experience, plus 16-32% bonus potential, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Who are we?

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

What are we looking for?

We’re looking for an Operational Resilience Risk Manager to join our second-line Risk team. You’ll play a vital role in how we oversee and challenge the way Phoenix prepares for, responds to, and recovers from disruption—across our people, processes, technology and third parties.

It’s an exciting opportunity to shape the future of resilience in a complex and evolving environment and make a real difference in a FTSE 100 business.

You’re an experienced risk or resilience professional with a passion for making things work under pressure. You’re confident analysing complex systems, asking the tough questions, and helping the business see around corners.

Key responsibilities

Supporting second-line oversight of the Group’s Operational Resilience Framework

Challenging the identification of important business services and impact tolerances

Advising on business continuity, disaster recovery, and third-party resilience arrangements

Reviewing resilience testing outcomes and scenario analysis

Monitoring compliance with regulatory requirements (. FCA, PRA, DORA)

Helping inform Board and senior leadership reporting on operational resilience risk

Collaborating with teams across Risk, Technology, Procurement, and Business Operations

Promoting a proactive, forward-thinking risk culture

Experience in operational resilience, business continuity, or risk oversight

Strong understanding of resilience regulation and best practice (. PRA SS1/21, FCA PS21/3)

Ability to communicate effectively with senior stakeholders

A collaborative mindset with strong analytical skills

Confidence in challenging constructively and offering practical solutions

Exposure to resilience within third-party or cloud environments is preferred

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.