Operational Resilience Lead

Ultimate Banking Ltd; Ipswich; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading financial services firm is seeking an Operational Resilience Lead to enhance their resilience framework. This hybrid role offers full or part-time options, and the successful candidate will be integral to risk management and compliance efforts. The position provides a competitive salary package, including flexible working arrangements, a pension plan, and comprehensive health benefits.

Benefits

Competitive salary and benefits package

Hybrid working arrangement

Pension up to 7%

Private medical coverage

Family friendly benefits

Qualifications

• Experience in operational resilience management is essential.
• Knowledge of risk management is crucial.

Responsibilities

• Develop and implement the Operational Resilience Policy and action plans.
• Support daily risk monitoring and regulatory compliance.
• Chair the Operational Resilience Governance Working Group.

Skills

Knowledge of risk management

Analytical thinking

Effective communication

Negotiation skills

Pragmatic problem solving

Job description

Operational Resilience Lead
Full or part time option
Hybrid, Suffolk
Up to £50K salary + benefits

Introduction:

We are delighted to be partnering with our client - a medium sized business in the financial services sector based in Suffolk. They are recruiting a newly revised role in their team, an Operational Resilience Lead. They are open to people working this role as a full time or part time position and also open to relevant experience from any sector.

The main purpose of this Operational Resilience Lead role is to develop and improve the organisation’s operational resilience framework, ensuring key risks are identified, managed, and reported. You will support daily risk monitoring and help senior management meet regulatory requirements.

Key responsibilities include:

• Develop, review, and coordinate implementation of the Operational Resilience Policy, framework, and action plans.
• Establish and facilitate an operational resilience working group involving functional managers across the Society.
• Ensure Important Business Services (IBSs) are mapped, considering people, processes, premises, data, systems, and third-party suppliers.
• Support and train process owners in conducting business impact analysis (BIA) and identifying IBSs.
• Identify, track, and document key assets essential for delivering resilient services (e.g., IT systems, personnel, third parties, data).
• Collaborate with technology teams to align Business Impact Assessments and IBSs with Disaster Recovery Plans (DRPs) Business Continuity Plans (BCPs) and system architecture.
• Maintain a master process plan to track all operational resilience activities.
• Coordinate and lead scenario testing for severe but plausible disruption events.
• Prepare and present reports on resilience capabilities and risks to the COO, Board, committees, regulators, and auditors.
• Chair the Operational Resilience Governance Working Group and promote consistent application of resilience principles across the Society.

Key Skills & Qualifications:

• Knowledge of risk management
• Strategic, critical, and analytical thinking and pragmatic problem solving
• Effective communication, negotiation, and presentation skills

• Ability to interact and elicit cooperation from a wide variety of sources, including management, other departments, and suppliers.
• A keen interest in cyber security is essential.

In return, you will receive a competitive salary and package which includes hybrid working arrangements (50% office based over a 2-week period – lots of flexibility is available and can include being office based half of the day or working 1 week in the office 1 week at home if preferred), pension up to 7%, private medical and family friendly benefits.

If this role appeals to you and you have previous experience in operational resilience management, then please do apply today and we will get back to you promptly.