Operational Readiness Team Lead, Pension Operations

Gallagher; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Operational Readiness Team Lead in Pension Operations, where you will drive efficiency and innovation. In this pivotal role, you will lead a dynamic team, ensuring the delivery of technology solutions that enhance business operations. You'll cultivate collaboration across teams, advocate for resources, and influence change while being at the forefront of transformation initiatives. With a commitment to professional growth and a culture that values inclusion and diversity, this opportunity allows you to make a significant impact in shaping the future of workplaces. Embrace the chance to unlock potential and create a legacy of remarkable transformation.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance up to 10x salary

Income protection options

Health cash plan or private medical insurance

Volunteering days

Employee stock purchase plans

Gym discounts

Season ticket loans

Shopping vouchers

Qualifications

• Experience in occupational pension scheme administration and transformation initiatives.
• Strong analytical and communication skills are essential.

Responsibilities

• Lead the Operational Readiness Team to enhance technology solutions.
• Define governance requirements for new scheme installations.

Skills

Analytical Skills

Communication Skills

Customer Service Skills

Proficiency in Microsoft Office

Pension Administration Systems

Education

APMI or EPMI

Job description

Operational Readiness Team Lead, Pension Operations

Join us to apply for the Operational Readiness Team Lead, Pension Operations role at Gallagher.

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe every candidate brings something special, including you! Even if you're close but not an exact match, we encourage you to apply.

Overview

Are you a leader passionate about driving efficiency and innovation in pension operations? Join us as an Operational Readiness Lead, where you'll play a pivotal role in shaping our client delivery. Lead multifaceted initiatives, ensuring the integration of technology solutions that enhance our business operations.

Why You'll Love Working With Us

• Leadership Impact: Lead and develop the Operational Readiness Team (ORT), ensuring robust and timely delivery of technology solutions.
• Dynamic Environment: Work with a broad range of technology solutions to drive efficiency and quality.
• Collaborative Culture: Cultivate positive connections across teams, advocating for resources and accountability to achieve shared goals.
• Professional Growth: Be at the forefront of transformation initiatives, influencing change and driving continuous improvement.

Closing date for applications is the 27th March 2025.

How You'll Make An Impact

• Business Understanding: Attain expert knowledge of business systems and processes, ensuring consistent operations across client delivery teams.
• Scheme Installations: Define governance requirements and standard components for new scheme installations, ensuring efficient deployment and handover.
• Client Efficiencies: Enhance technology solutions for existing clients, prioritising improvements based on business needs and impact.
• MI Development: Collaborate on a roadmap for MI enhancements, guiding teams to use data for performance improvements.
• ORT: Define and establish the ORT, creating effective links within Pension Operations and Pension Systems Department teams.
• Governance: Maintain robust governance standards, providing regular reporting and justifications for proposed changes.

About You

• Qualifications: APMI or EPMI is desirable but not essential.
• Experience: Proven track record in occupational pension scheme administration and transformation initiatives.
• Skills: Strong analytical, communication, and customer service skills. Proficiency in Microsoft Office and pension administration systems.
• Attributes: Self-motivated, independent, a champion of change, with a logical approach to problem-solving.

Compensation And Benefits

Alongside a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits:

• Minimum of 25 days holiday, plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with Gallagher contributions.
• Life insurance: 4x your basic salary, with options to increase to 10x.
• Income protection: Up to 50% of your annual income, with top-up options.
• Health cash plan or Private medical insurance.

Additional benefits include volunteering days, employee stock purchase plans, critical illness cover, gym discounts, season ticket loans, shopping vouchers, family care, and more.

We Value Inclusion and Diversity

Inclusion and diversity are core to our business. Gallagher has a long-standing commitment to sustainability and community support. We embrace diverse identities, experiences, and talents to better serve our clients and communities. Gallagher is Disability Confident Committed and strives to make our recruitment process inclusive and accessible. If you require reasonable adjustments, contact [e-mail].

We are an equal opportunity employer, committed to diversity and against discrimination based on protected characteristics. We ensure fairness in recruitment, hiring, training, promotion, and all employment aspects, providing reasonable accommodations for disabilities where possible.