Operational Readiness Manager – DB Pensions Onboarding

LGBT Great; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Private medical insurance

Generous pension scheme

28 days annual leave

Job summary

Pension Insurance Corporation (PIC) is seeking an Operational Readiness Manager in Customer Operations. You will oversee onboarding projects for new schemes, manage readiness with internal and outsourced teams, and provide MI on risks, readiness, and go-live actions.

Strong project management, data analysis and stakeholder skills are essential. You will drive improvements to processes, ensure day 1/2 readiness, and mentor junior staff while aligning with PIC values and regulatory guidelines.

Qualifications

• Good knowledge of DB pension schemes.
• Thorough knowledge of project management techniques.
• Experience with pension scheme onboarding and data readiness.

Responsibilities

• Represent PIC on delivery of client projects to the required standard.
• Lead the operational readiness workstream and governance.
• Coordinate onboarding for PIC and Scheme Trustees with outsourced teams.
• Provide MI and reporting on readiness, risks and post-go-live actions.
• Develop junior PIC team members and ensure timely go-live readiness.

Skills

DB pension schemes

Project management

Stakeholder management

Data analysis

Excel proficiency

Education

Prince2 or APMI

Tools

Microsoft Excel

MS Office

Job description

Pension Insurance Corporation (PIC) is seeking an Operational Readiness Manager in Customer Operations. You will oversee onboarding projects for new schemes, manage readiness with internal and outsourced teams, and provide MI on risks, readiness, and go-live actions.

Strong project management, data analysis and stakeholder skills are essential. You will drive improvements to processes, ensure day 1/2 readiness, and mentor junior staff while aligning with PIC values and regulatory guidelines.