Operational Product Analyst

Heathrow Group; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Heathrow is seeking an Operational Product Analyst to translate data and insight into practical improvements that boost airport efficiency. You will work with teams across the airport to understand real‑world challenges and identify opportunities for change.

You’ll help shape tools and products that smooth journeys for passengers and colleagues, delivering measurable outcomes in safety and efficiency through data-driven decisions and strong cross-functional collaboration.

Responsibilities

• Turn data and insight into practical improvements for airport operations.
• Collaborate with teams across the airport to understand real‑world challenges and identify opportunities for change.
• Help shape tools and products that improve journeys for passengers and colleagues.

Job description

As an Operational Product Analyst at Heathrow, you will play a key role in improving how our airport operates by turning data and insight into practical solutions.

You’ll work with teams across the airport to understand operational challenges, identify opportunities for improvement, and help shape the tools and products that make every journey smoother. This role is central to ensuring Heathrow continues to deliver efficient, safe, and seamless experiences for passengers and colleagues alike