Aviation Digital Transformation Analyst

Heathrow Group; Greater London; Vor Ort; GBP 50.000 - 80.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Share in Success

Generous annual leave

Pension plan

Private health insurance

Wellbeing tools

Learning & development

Zusammenfassung

Heathrow Group is seeking a capable Business Analyst to help shape digital initiatives across our sprawling airport technology landscape. You will collaborate with senior stakeholders to document requirements and map service journeys.

Joining a scale-up style transformation, you’ll work with designers, developers and operations to deliver customer-facing and internal platform improvements, champion agile methods, and share reusable practices across teams.

Qualifikationen

• Strong analytical and problem-solving skills with the ability to translate business needs into digital solutions.
• Experience leading digital transformation or technology-driven projects in large organisations.
• Ability to manage multiple priorities and deliver outcomes in a fast-paced environment.
• Excellent communication and stakeholder management skills with experience engaging senior leaders.
• Proficiency in process mapping, user stories, or service blueprints.
• Understanding of agile delivery methods and collaboration across cross-functional teams.

Aufgaben

• Collaborate with senior stakeholders to define and document business requirements for complex digital initiatives.
• Lead the design of digital services, mapping current and future state journeys to identify opportunities for improvement.
• Work closely with designers, developers, and operational teams to ensure services meet user and organisational needs.
• Analyse Heathrow’s business processes and data to identify opportunities for digital improvement and innovation.
• Champion service design thinking and evidence-based decisions across transformation projects.
• Contribute to the business analysis community by developing re-usable methods and best practices.

Kenntnisse

Strong analytical skills

Problem-solving

Stakeholder management

Agile delivery

Process mapping

User stories

Service blueprints

Tools

Business analysis tools

Jobbeschreibung

Heathrow Group is seeking a capable Business Analyst to help shape digital initiatives across our sprawling airport technology landscape. You will collaborate with senior stakeholders to document requirements and map service journeys.

Joining a scale-up style transformation, you’ll work with designers, developers and operations to deliver customer-facing and internal platform improvements, champion agile methods, and share reusable practices across teams.