Operational Lead - Early Intervention in Psychosis

NELFT NHS Foundation Trust; Barking; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exciting opportunity exists for a dedicated manager to oversee the Early Intervention in Psychosis Service at NELFT. The role involves leading a dynamic team, ensuring quality service delivery, and fostering a supportive environment for both patients and staff.

Benefits

Flexible working opportunities

Proactive health and wellbeing support

Comprehensive induction and training

Qualifications

• Extensive experience with complex mental health needs.
• Significant experience at Band 7 or above with staff supervision.
• Experience managing service budgets.

Responsibilities

• Lead and manage the EIP team and deliver service quality.
• Engage with service users and carers in service development.
• Produce service reports and monitor performance data.

Skills

Interpersonal skills

Leadership

IT skills

Mental health clinical skills

Education

Experience in Early Intervention in Psychosis Team

Job description

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Operational Lead - Early Intervention in Psychosis, Barking

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Client:

NELFT NHS Foundation Trust

Location:

Barking, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

56f04a1f4e49

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

An exciting opportunity for a passionate and dedicated manager to lead our Barking and Dagenham Early Intervention in Psychosis Service as their Interim Operational Lead.

Come and lead our dynamic and evidenced based EIP service. You will be accountable for the day to day delivery of the service, with a focus on service user satisfaction, service quality, governance, risk, and care management, all of which should be underpinned by compassionate leadership.

Main duties of the job

• Provide leadership and line management for senior clinicians and practitioners within the EIP Team. This will include day-today guidance and support to the team, management supervision, performance management, and monitoring service delivery
• Help ensure that the team stay up to date with best practice in EIP services.
• To use databases to produce reports / statistics / performance data / flow rates and data on clinical outcomes for the Havering leadership team as required.
• To conduct agreed service research and generate appropriate reports and audits on RiO and trust databases to ensure user standards are delivered.
• To work with the Deputy Director and Senior Leadership Team to establish the appropriate future direction of the service.
• To ensure practice development plans include mental health and support and audit the implementation of these plans.
• To ensure service users and carers are fully engaged in the development and delivery of mental health services.
• To ensure that trends in need, service use and unmet needs are collated and conveyed to the relevant parties and to work with the service to develop strategies to meet address any unmet need.
• To chair both clinical and managerial meetings providing clinical/practice and managerial expertise into these meetings.
• To develop and maintain effective partnerships between the service staff, local authority teams and partner agencies.
• To manage the service budget for the EIP Team.

Working for our organisation

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement - London

This post attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata).

Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability

Detailed job description and main responsibilities

Please see the attached job description and person specification for further details on the vacancy.

Person specification

Experience

• Extensive experience of working with people with complex, acute mental health needs and challenging behaviours in the community.
• Significant experience at Band 7 or above, including significant experience of supervising clinical staff
• Managing and being accountable for service budgets
• Managing performance of a service, including celebrating strong performance and addressing performance challenges
• Significant experience of recruiting clinical staff

Qualifications

• Exeperience of working in Early intervention in Psychosis Team

Knowledge

• An awareness of the NHS Long Term Plan, Community Mental Health Framework, and other relevant policies
• Thorough knowledge of the Mental Health Act, Mental Capacity Act, and related legislation
• Mental health, including best practice, latest research and effective service delivery processes
• Knowledge of and a commitment to the principle of equal opportunities in service delivery.
• Physical Health challenges specifically related to mental health clients

Skills

• Good knowledge and awareness of IT and IT skills
• Well-developed interpersonal skills especially when handling conflict and change.
• Ability to resolve difficulties, including those relating to working relationships and service user and carer complaints and concerns
• Ability to facilitate positive multi-disciplinary working relationships across all service areas.
• Ability to explore emotionally demanding aspect of role
• Strong mental health clinical skills

Other

• To be able to travel efficiently throughout the area
• To be aware of and demonstrate the Trust Values

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

• A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.