Operational Insights Data Analyst — Drive Performance

DHL; Bassetlaw; On-site; Confidential; Full time

Benefits offered by this job

Pension plan

GP consultations

Discounts

Loans & mortgage advice

Job summary

DHL is seeking a Data Analyst to join the Centralised Control Room team at Manton Wood, Worksop, UK. This permanent, full-time role focuses on turning data into actionable insights to improve productivity and performance across sites.

You will explore data, identify root causes, and work with colleagues to provide timely performance insights and support daily routines. The role offers a structured shift pattern and opportunities to develop while shaping how we work in the future.

Responsibilities

• Using data to spot opportunities, explore the detail and turn insight into action, helping teams improve productivity and operational performance
• Monitoring performance across multiple sites, using strong attention to detail to identify trends, exceptions and anomalies that need attention
• Working with colleagues and managers to understand challenges, identify root causes and find practical solutions
• Providing clear, timely and accurate performance insights that help teams make informed resource and operational decisions
• Supporting daily performance routines, bringing together the right information and helping teams focus on what matters most
• Investigating performance and data issues, drilling into the granular detail to understand what's driving the result and working with others to resolve issues
• Providing insight to support key management routines including performance reviews, 1:1s, Gemba walks and process confirmation

Job description

DHL is seeking a Data Analyst to join the Centralised Control Room team at Manton Wood, Worksop, UK. This permanent, full-time role focuses on turning data into actionable insights to improve productivity and performance across sites.

You will explore data, identify root causes, and work with colleagues to provide timely performance insights and support daily routines. The role offers a structured shift pattern and opportunities to develop while shaping how we work in the future.