Operational Delivery Network Manager

NHS; Southampton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading NHS Foundation Trust in the UK is seeking an Operational Delivery Network Manager to transform patient pathways in neuroscience networks. You will drive service improvements and work closely with various clinical teams, requiring a strong background in NHS management and leadership. Ideal candidates will possess a degree, post-graduate qualifications, and proven experience in an acute healthcare environment. Join us in our commitment to enhancing patient care and promoting a diverse and inclusive working environment.

Qualifications

• Evidence of post-qualification study/professional development to Masters level.
• Experience working in an NHS setting.
• Ability to present complex information understandably.

Responsibilities

• Facilitate discussions to define and improve processes.
• Oversee implementation of agreed processes.
• Deliver effective clinical flows through provider systems.

Skills

Leadership

Management

Communication

Data Analysis

Stakeholder Engagement

Education

First degree or equivalent

Post-graduate certificate/MBA/MSc

Job description

Operational Delivery Network Manager

Closing date: 01 December 2025

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

Are you passionate about transforming patient pathways and driving service improvement across neuroscience networks? We are seeking an experienced and dynamic Manager to lead one of two Neuroscience ODN clusters in the South East region as Operational Delivery Network Manager, working closely with clinicians, AHPs, and nursing staff to review and enhance patient care.

You will play a pivotal role in linking providers and commissioners, ensuring that all recommendations align with the triple aim: reducing health inequalities, delivering high-quality services, and promoting sustainable, efficient use of resources.

About us

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti‑racist, anti‑discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Job responsibilities

Key Responsibilities:

• Facilitate discussions to define and improve current processes, advising on best practices and value‑based improvements across the network.
• Oversee the implementation of agreed processes, supporting specialties with mutual aid as needed.
• Communicate highly complex project information to internal and external stakeholders in various formats.
• Engage constructively with stakeholders on contentious issues, promoting collaborative working across organisations.
• Deliver effective clinical flows through provider systems via clinical collaboration.
• Provide oversight, leadership, and management of relevant clinical networks/programmes and teams.
• Manage risks, ensure compliance with KPIs and best practice guidance, and hold delegated project budgets.
• Deputise for the Head of Strategic Networks as required.

Person Specification

Qualifications, Knowledge and Experience

• First degree or equivalent
• Evidence of post‑qualification study/professional development to Masters level (post grad certificate/MBA/MSc) or equivalent general management experience
• Leadership training
• Management training
• Experience of working in NHS
• Experience of working competently in an acute healthcare in a clinical care group or equivalent setting in a senior operational delivery/management position
• Demonstrable knowledge of National and Local NHS; including national service frameworks
• Evidence of advanced leadership qualities
• Evidence of presenting complex information to internal and external groups in an understandable way
• Report writing skills and experience
• Ability to analyse and interpret complex data, to facilitate operational delivery decisions to support key performance targets
• Experience of successful delegated budget management and evidence of achieving financial and finite resource targets
• Membership of professional body
• A breadth of clinical experience across the specialist area
• Evidence of successful leadership, management and engagement of clinical teams to introduce change

Trust Values

• Patients First
• Always Improving
• Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital Southampton NHS Trust