Operational Control Trainer

Southern Water; Durrington; On-site; GBP 21,000 - 35,000; Full time

Job summary

Southern Water is seeking an Operational Control Trainer to develop and deliver training across the water operational function. You will review current training needs and design comprehensive packages to prepare employees for success.

The role blends face-to-face delivery at the Durrington Head Office with virtual learning, requires adaptability to different learning styles, and includes induction responsibilities and coaching to support ongoing development.

Qualifications

• Experience in training needs analysis, training design and development and training delivery.
• CIPD qualification with training focus or equivalent relevant experience

Responsibilities

• Accurately understand training needs across the water operational function and design comprehensive packages.
• Deliver standard training programs face-to-face at the Durrington Head Office and via virtual learning where applicable.
• Provide 1:1 performance coaching and adapt delivery to different learning styles.
• Represent Southern Water during induction programmes and demonstrate company behaviours and values.

Skills

Training needs analysis

Training design and development

Training delivery

Education

CIPD qualification or equivalent

Job description

Closing Date

2026-08-28

JobTitle: Operational Control Trainer (Water)

Location: Durrington, Worthing (Hybrid)

Contract Type: 12-month FTC/Secondment

Hours: 37

Salary: Up to £35k based on skills and experience

About the role:

TheWater OperationalTraineris responsible for developing and delivering industry leading training across thewateroperationalfunctionfor Southern Water. This is undertaken by reviewing current training needs or future business solutions and developing comprehensive packages that set Southern Water’s employees up for success.

The trainer will utilise the Microsoft office suite to develop and deliver industry leading training to build competency in a variety of courses and applications. They are expected to maintain the content of these courses and future proof them with regards to business needs.

What you will be responsible for:

Thestandarddelivery of these programs is a mixture offace-to-facein the Durrington Head Office and virtual learning where applicable.

The role requires a confident individual who can deliver regularly to a variety of new cohorts. Has a level of emotional intelligence and understands and can adapt to different learning styles.

This could be representative of a new starter or someone who has been with the business for many years.

As part ofthe inductionprogramme,they willbethe face of Southern Water andexpected to demonstratethe behaviours and values of the business.

• Accurately understand the training and development needs of different teams within Control
• Able to exchange information and ideas in a concise and logical way.
• Must be able to communicate effectively with people at all levels.
• Demonstrate the ability to adapt and be flexible in approach.
• Ability to adapt and adjust to different learning styles and the demands of the business.
• Able to provide 1:1 performance coaching for learners.

What you’ll bring to the role:

• Requires understanding of different learning styles and delivery methods.
• Needs to be aware of, and utilise, technology in the delivery of training programmes where appropriate.
• Strong IT skills.
• Communication skills using a range of media Risk & Compliance
• Understand SW industry context

Ideally, you would live local to our head office.

Qualifications:

Essential:

• Experience in training needs analysis, training design and development and training delivery Desirable
• CIPD qualification with training focus or equivalent relevant experience

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation

“Our mission is to protect and enhance life through water— and we need passionate people to help us achieve it. If you’re inspired by our purpose and believe you can contribute, you don’t need to meet every criterion; what matters most is your drive to make a difference.”

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional information:

In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all pre‑employment checks, including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment.

Some positions may also require higher levels of security vetting, which may involve providing additional documentation.