Operational Communications Manager - News and Planning

Sainsbury's; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join Sainsbury's as an Operational Communications Manager in London, where you will play a crucial role in driving effective operational communications across brands. This dynamic role focuses on strategic planning, teamwork, and enhancing colleague engagement, while offering opportunities for professional growth and involvement in exciting campaigns.

Benefits

Colleague discount of up to 15%

Pension scheme and life cover

Performance-related bonus up to 10%

Annual holiday allowance with options to buy extra

Employee assistance programme

Qualifications

• Proven track record in operational communications within a large organization.
• Outstanding written and verbal communication skills.
• Ability to build strong relationships and prioritize effectively.

Responsibilities

• Drive operational communications strategies supporting engagement.
• Craft strategic narratives and analyze data insights.
• Collaborate across teams to improve communication effectiveness.

Skills

Strategic Planning

Communication

Collaboration

Adaptability

Education

Degree in Communications or related field

Job description

Operational Communications Manager - News and Planning

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Recruiting exceptional talent to Sainsbury's

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. This is where you’ll enjoy a broad range of projects, no matter what your level, because our Corporate Affairs team is non-hierarchical and truly plugged in to the rest of the business. Whether it’s internal, external or government relations, you’ll have the chance to collaborate with everyone from food waste to health, or general merchandising to Nectar, in order to support some amazing campaigns. You’ll help build trust around Sainsbury’s with customers, senior stakeholders, media and more. And if non-linear progression is what you’re after, you’ll find opportunities are all around.

This role has out of hours responsibilities. You, along with the other members of the team, will provide on call support overnight and on weekends on a rota basis. You will also be asked to work flexibly during key annual trading periods, such as Christmas and Easter, following a 'five in seven' working pattern, including weekends.

Why join us

Joining Sainsbury's as an Operational Communications Manager - Planning means being part of a dynamic and inclusive environment where your role directly impacts colleague engagement and customer satisfaction across all our brands. You will have the opportunity to drive operational communications strategies that support our strategic objectives, ensuring that colleagues receive timely and clear information to excel in their roles. With a focus on continuous improvement and collaboration, you will work alongside a talented team and have access to personal development tools and tailored training courses to support your growth and success within our organisation.

What You'll Do

As the Operational Communications Manager at Sainsbury's, you will play a crucial role in driving progress against strategic commitments by planning and delivering effective operational communications across all Sainsbury's brands. Working closely with a team of communicators, you will ensure that colleagues receive timely and clear information to enable them to execute operational activities successfully, thus supporting productivity and right-first-time delivery. Your responsibilities will include crafting strategic narratives for operational communications, analysing data insights to enhance communication effectiveness, collaborating with cross-functional teams to simplify and improve communication channels, and providing support to store leaders in landing operational changes efficiently. Additionally, you will contribute to fostering a collaborative culture, setting clear goals for your direct report, and continuously seeking ways to improve operational awareness and team performance.

Who You Are

As the Operational Communications Manager, you are a strategic and proactive professional with a proven track record in planning and delivering operational communications within a large, complex organisation. With outstanding written and verbal communication skills, you excel in crafting clear and impactful messaging that drives colleague engagement and supports the delivery of strategic objectives. Your ability to build strong relationships, prioritise effectively, and adapt to changing situations with agility and pragmatism, enables you to lead a team in planning and executing operational communications that empower colleagues to deliver excellent customer service and operational performance.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:



Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.



Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.



Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.



Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Retail

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