Operation & Assurance Support

Mitie; Royal Borough of Greenwich; On-site; GBP 45,000 - 65,000; Full time

Job summary

Mitie is seeking a Compliance & Operations Assurance professional with a technical/engineering background to support the Transport for London contract in London/Greenwich. The role focuses on maintaining full compliance, improving assurance standards, and coordinating engineering service delivery across a complex portfolio.

You will oversee governance across Mitie activities, manage works delivery, ensure SSOW and RAMS compliance, support small works with quotations and POs, and maintain CAFM

Qualifications

• Experience in Building Services or Facilities Management in a complex environment.
• Operations support experience and knowledge.
• Strong administrative, organisational and analytical skills with experience managing multiple workstreams and datasets.
• Working knowledge of CAFM systems and engineering compliance processes.
• Confident communication with clients, suppliers and stakeholders.

Responsibilities

• Ensure the TfL contract maintains full compliance across the portfolio with contractual, statutory and client requirements.
• Coordinate works delivery including scheduling, access, liaising with suppliers, managing documentation and evidence.
• Review all SSOW, RAMS and health & safety documentation for compliance with contract and engineering standards.
• Support small works by managing quotations, raising purchase orders, issuing instructions and tracking completion.
• Maintain CAFM systems (Maximo, Concept Evolution) and asset data, analysing trends to identify risks and improvements.

Skills

Administrative skills

Organisational skills

Analytical skills

Strong communication

CAFM systems knowledge

Tools

Maximo

Concept Evolution

Microsoft Excel

Job description

ROLE: Operation & Assurance Support - Engineering HOURS: Monday to Friday, 40 hours LOCATION: Transport for London - London - Greenwich - 14 Pier Walk

We're looking for a Compliance & Operations Assurance professional with a Technical / Engineering background, who will support the Transport for London contract to maintain full compliance, improve assurance standards and coordinate engineering service delivery across a complex portfolio.

Role Responsibilities

• Ensure the Transport for London contract maintains full compliance across the portfolio, aligned with contractual, statutory and client-specific requirements while supporting governance across Mitie activities.


• Coordinate works delivery including scheduling, booking access, liaising with suppliers, managing documentation and ensuring all works are completed, closed out and fully evidenced.


• Review and ensure all Statements of Safe Work (SSOW), RAMS and health & safety documentation are compliant with contract and engineering standards.


• Support small works and minor projects by managing quotations, raising purchase orders, issuing instructions and tracking completion.


• Maintain CAFM systems (Maximo, Concept Evolution) and asset data, analysing compliance and performance trends to identify risks and improvement opportunities.

Required Qualifications

• Experience within Building Services or Facilities Management, supporting hard services delivery in a complex environment,


• Operations support experience and knowledge,


• Strong administrative, organisational and analytical skills with experience managing multiple workstreams and datasets.


• Working knowledge of CAFM systems, Microsoft Excel and engineering compliance processes.


• Confident communication skills with the ability to engage professionally with clients, suppliers and stakeholders.


• Understanding of SFG20 maintenance standards and asset management principles (desirable).

What's in it for you?

• A place to work where you can thrive and be your best every day.


• Opportunity to develop expertise in compliance, asset management and engineering assurance within a leading facilities management organisation.


• Work as part of a collaborative team delivering exceptional service across a high-profile client contract.