Operating Strategy & Transformation Lead

Lloyds Banking Group; Leeds; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Pension up to 15%

Bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing & parental leave

Job summary

Lloyds Banking Group is seeking an Operating Strategy & Ways of Working Manager to join the Optimisation & Integration team within Everyday Banking in Leeds. You will work with senior leaders to shape priorities, influence decisions affecting millions of customers, and drive improvements across operating models and delivery.

This role blends strategic thinking, organisation design, and data-led insight to enable transformation, workforce planning, and performance management, with ample

Qualifications

• Experience in strategy, business design, operating model design, organisational effectiveness, transformation, or consulting environments.
• Strong understanding of organisational design principles and operating model frameworks.
• Experience using data and insight to develop recommendations and influence decisions.
• Proven ability to build credibility and influence senior stakeholders.
• Experience leading complex change or business transformation initiatives.
• Excellent communication, facilitation, and problem-solving skills.
• Ability to simplify complexity and translate strategy into action.
• Comfortable managing multiple priorities in a fast-paced environment.

Responsibilities

• Design and develop operating model solutions that support key business priorities and transformation programmes.
• Partner with senior colleagues to understand challenges, identify opportunities, and shape practical solutions.
• Use data, insight, and evidence-based recommendations to support decision-making and improve performance.
• Assess organisational effectiveness and identify opportunities to improve productivity, collaboration, and delivery outcomes.
• Define and embed ways of working that help teams deliver better results, faster.
• Lead complex change initiatives and support the successful delivery of strategic programmes.
• Shape workforce and capability strategies that support future business needs.
• Influence planning and prioritisation through insight-led analysis and recommendations.
• Coach and support colleagues to build capability and drive continuous improvement.
• Help create a high-performing culture where teams can thrive and do their best work., Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

Skills

Strategy

Business design

Operating model design

Organisational effectiveness

Transformation

Consulting

Data-driven

Stakeholder influence

Communication

Problem solving

Prioritisation

Job description

Lloyds Banking Group is seeking an Operating Strategy & Ways of Working Manager to join the Optimisation & Integration team within Everyday Banking in Leeds. You will work with senior leaders to shape priorities, influence decisions affecting millions of customers, and drive improvements across operating models and delivery.

This role blends strategic thinking, organisation design, and data-led insight to enable transformation, workforce planning, and performance management, with ample