Open Mobilization Manager: Deployments & Client Enablement

Wpp; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

WPP is seeking a Manager on the Open UK Mobilization Team to lead the successful deployment of WPP Open solutions. You will analyze client current states, configure the platform, and drive change through workshops, training, and detailed process documentation.

You will run discovery workshops, document processes, map data needs, and ensure smooth transitional ownership by client teams by end of deployment. This role emphasizes practical training and strong collaboration within a specialist team.

Qualifications

• Experience in a hands-on role within a media agency, ad-tech company, or marketing operations function.
• Direct, practical experience with the setup, optimization, or day-to-day use of marketing technology platforms (e.g., planning tools, campaign management systems, analytics dashboards).
• Experience in facilitating workshops, gathering user requirements, and documenting business processes.
• Track record of training others on technology or processes and creating clear supporting documentation (e.g., how-to guides, best practice checklists).

Responsibilities

• Running discovery workshops, documenting processes, and performing gap analyses on team skillsets.
• Managing the technical setup of WPP Open and delivering client-specific training modules.
• Creating clear documentation and ensuring the client team is self-sufficient in using the platform.
• Delivering Change by configuring templates and apps in the client instance and handover to BAU.

Skills

Hands-on Technology Specialist

Detail-Oriented Executor

Clear Communicator & Trainer

Collaborative Problem-Solver

Job description

WPP is seeking a Manager on the Open UK Mobilization Team to lead the successful deployment of WPP Open solutions. You will analyze client current states, configure the platform, and drive change through workshops, training, and detailed process documentation.

You will run discovery workshops, document processes, map data needs, and ensure smooth transitional ownership by client teams by end of deployment. This role emphasizes practical training and strong collaboration within a specialist team.