OOH Veterinary Receptionist

Mvsvets; Chester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading veterinary practice in Chester is seeking a Part-Time Evening Veterinary Receptionist to provide excellent service to clients and their animals. The role involves evening work until 11 pm, with duties including appointment bookings and client interaction. The position offers above National Minimum Wage, generous leave, and a range of employee perks.

Benefits

6 weeks leave a year

Enhanced Maternity, Paternity and Adoption Leave

Pension scheme

Staff discount scheme

Access to employee assistance programme

Flexible benefits including subsidised gym membership

Qualifications

• Previous experience as a veterinary receptionist preferred but not essential.
• Flexibility to work evening shifts until 11 pm including weekends and bank holidays.

Responsibilities

• Answering the telephone and dealing with clients face to face.
• Booking appointments and processing prescription requests.
• Managing client accounts and insurance queries.

Skills

IT skills

Customer Service

Teamwork

Ability to work under pressure

Job description

We have a fantastic opportunity for a Part-Time Evening Veterinary Receptionist to join our team here at MiNightVet Chester/Wirral.

This is a permanent role. 4.5 contracted hours per month.

With a view to take overtime to cover annual leave and sickness. Overtime is paid at time and half.

Evening work required until 11pm.
Includes weekday evenings, weekends and bank holidays.

Flexibility is a must.

As a receptionist you will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, under high pressure in a fast paced environment.

Previous veterinary receptionist experience would be preferable but not essential.

Main duties would include:

• Answering the telephone
• Dealing with clients face to face and over the phone.
• Answering emails from clients, vets and referring practices.
• Answering emergency referral phone calls and arranging appointments.
• Booking appointments
• Processing prescription requests.
• Dealing with clients at the reception desk, taking payments and dealing with account enquiries.
• Answering client's insurance queries.
• Liaising with different teams within the practice.
• General administrator duties such as scanning and filing.
• Accurately recording client and animal information on our IT system, so good IT skills would be preferable.
• Working at a fast pace.
• Cleaning duties are involved.

In Return, you will receive:

• Salary above National Minimum Wage
• 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
• Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay!
• Pension
• Staff discount scheme on Veterinary bills and products
• Access to perks offering Entertainment, Travel and Retail discounts
• Employee Assistance Programme
• Access to a range of flexible benefits to suit your needs – such as subsidised gym membership, and cycle to work scheme

To apply for this position please click 'Apply Now' and attach your CV.

Due to high number of applications, this role may close early.