Onsite Student Housing Manager — Drive Occupancy & NOI

PeakMade Real Estate; South Carolina; On-site; GBP 53,000 - 83,000; Full time

Benefits offered by this job

Paid parental leave

PTO

Wellbeing Days

401(k) Match

Housing discount

Mentorship program

Leadership conference

Diamond Club Trip

Leadership training

Peakiversary Trip

Rewards and recognition

Job summary

PeakMade Real Estate, an Atlanta-based property manager for off-campus student housing, seeks a Property Manager to lead on-site operations and profitability. You will oversee a high-performing team, maximize occupancy and NOI, and implement leasing strategies to drive revenue.

The role requires 4+ years in property management, college degree preferred, and strong communication. On-site full-time work is essential, with experience in campus housing a plus. Entrata proficiency preferred.

Qualifications

• Four or more years of property management experience.
• Two years campus student housing management experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Manage high quality on-site staff through recruitment, training and development.
• Perform employee evaluations, performance reviews and corrective action where needed.
• Direct the Turn process per Company policies and procedures.
• Maintain knowledge of market conditions and leasing staff development.
• Show, lease, and move in prospective residents.
• Lead sales and marketing plans to maximize rental income and occupancy.
• Develop operating budgets/forecasts and report financial data to management.
• Monitor rent collections and ensure compliance with statutes.
• Manage resident retention and service request follow-ups.
• Complete required reports and conduct apartment inspections monthly and at move in/out.
• Communicate incidents and liabilities to manage property risk.

Skills

People management

Financial reporting

Problem-solving

Sales

Maintenance

Resident relations

Education

High School Diploma or equivalent

College degree preferred

Tools

Entrata

Job description

The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. This position will lead, motivate and mentor high-performing teams to provide a world-class living experience for our residents. As the onsite leader and decision maker, they will be responsible for successfully maximizing property income, occupancy and NOI. Our ideal candidate will be a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies that will contribute to the property's success

What You’ll Do:

Personnel Management:

• Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs
• Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
• Direct entire Turn process per Company policies and procedures

Strategic Leasing Management:

• Effectively maintain product knowledge of property and competitors through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
• Effectively show, lease, and move in prospective residents
• Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy

Financial Management:

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
• Develop yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner. Be responsive and receptive to owners' needs, goals, and objectives
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed

Customer Service:

• Manage resident retention and service request follow-up programs
• Monitor service request turnaround and ensure the responsiveness of the maintenance staff

Administration & Risk Management:

• Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
• Perform apartment inspections monthly as well as prior to move in and at move out.
• Manage property risk effectively by communicating incidents and potential liabilities.

What You'll Need:

• Regular onsite presence is an essential function of this position and working full-time in office is required.
• High school diploma or equivalent is required; college degree preferred
• Four (4) + years’ experience in property management required
• Two (2) years campus student housing management experience preferred
• Proven ability to perform in all areas of Property Management including people management, financial reporting, problem-solving, sales, maintenance and resident relations
• Regular onsite presence is an essential function of this position and working full-time in office is required.
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
• Excellent verbal and written communication skills
• Working knowledge of Property Management software; Entrata highly preferred

What You’ll Get:

• Up to 12 weeks paid parental leave + one year of diapers, on us
• 15 days of PTO + 2 additional “Wellbeing Days”
• Wellness initiatives, health team competitions and reward programs through LiveWell Program
• 401(k) Match
• Employee Resource Groups
• Housing discount (varies by property)
• Mentorship program available
• Annual Leadership Conference
• Annual opportunity for Diamond Club Trip
• Commitment to leadership training and growth opportunities
• 10 Year Peakiversary Trip
• Additional rewards and recognition

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.

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