Onsite & On-Call CyberArk SME Specialist

Ubique Systems UK Limited; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Ubique Systems UK Limited is seeking a BAU engineer to support critical national infrastructure on customer sites with an onsite presence three days per week and participate in an on-call rota. You will manage queue-based hardware, software and user faults within SLAs and mentor junior engineers, thriving under pressure and delivering excellent customer service.

The role requires driving license, eligibility for Security Clearance, and local office DR cover readiness.

Qualifications

• CyberArk Sentry certificate required.
• CyberArk PAS/PAM on-premises experience mandatory.
• CyberArk Alero/Remote access proficiency needed.
• Subject Matter Expert in CyberArk tuning, account management, upgrades and reporting.
• Subject Matter Expert in Microsoft Server 2016 and Active Directory.

Responsibilities

• BAU engineer based on customer sites to support critical national infrastructure services.
• Perform queue-based hardware, software and user fault management within predefined SLAs.
• Out of hours support rota once trained.
• Mentor for junior engineers.
• Excellent problem-solving skills and ability to work in a pressurized environment.

Skills

CyberArk Sentry

CyberArk PAS/PAM

CyberArk Alero

CyberArk tuning

Active Directory

Windows Server 2016

PowerShell

Citrix 2203

IT ServiceNow

SQL

NetBackup

Rubrik

Redhat 8

Windows Server 2019

Windows Server 2022

AWS

Azure

Hyper-V

VMM

Windows Clustering

Education

CyberArk Sentry certification

CyberArk PAS/PAM on prem

CyberArk Alero/Remote access

CyberArk tuning & reporting

Microsoft Server 2016

Active Directory

Tools

Citrix 2203

Microsoft System Center Orchestrator

Job description

Ubique Systems UK Limited is seeking a BAU engineer to support critical national infrastructure on customer sites with an onsite presence three days per week and participate in an on-call rota. You will manage queue-based hardware, software and user faults within SLAs and mentor junior engineers, thriving under pressure and delivering excellent customer service.

The role requires driving license, eligibility for Security Clearance, and local office DR cover readiness.