Onsite Monitoring Lead - Enterprise IT

DWI Consulting; Glasgow; On-site; GBP 37,000 - 44,000; Full time

Job summary

DWI Consulting is seeking a Monitoring Management Lead to drive the operational excellence of enterprise monitoring across network, systems, and applications. You will lead the technical operation and ongoing improvement of monitoring services in a complex technology environment.

The role demands hands-on leadership, strong communication, and the ability to coordinate multiple technical teams while ensuring reliable monitoring coverage and prompt incident response.

Qualifications

• At least 3 years of monitoring infrastructure experience.
• Experience with tools such as BMC TrueSight, Elastic Stack, OpsGenie and CA Spectrum.
• Strong technical leadership and troubleshooting skills; good English communication; on-call availability.

Responsibilities

• Oversee network, system and synthetic monitoring tools and associated technical activities.
• Manage incidents, configuration, troubleshooting and monitoring performance.
• Coordinate technical colleagues and maintain reliable monitoring coverage.

Skills

Monitoring infrastructure

Technical leadership

Troubleshooting

On-call readiness

English communication

Tools

BMC TrueSight

Entuity

Patrol

ProactiveNet

Elastic Stack

OpsGenie

CA Spectrum

Job description

DWI Consulting is seeking a Monitoring Management Lead to drive the operational excellence of enterprise monitoring across network, systems, and applications. You will lead the technical operation and ongoing improvement of monitoring services in a complex technology environment.

The role demands hands-on leadership, strong communication, and the ability to coordinate multiple technical teams while ensuring reliable monitoring coverage and prompt incident response.