Onsite Medical Appointment Coordinator – RAF Lakenheath

Pqc; West Stow; On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Paid Time Off

Paid Holidays

Reimbursement for certifications/train

Job summary

PQC is seeking experienced Medical Appointment Clerks to work onsite at RAF Lakenheath, England, supporting the 48th Medical Group alongside the U.S. Air Force. The role focuses on scheduling appointments, handling high call volume, and ensuring accurate patient information.

Ideal candidates have a high school diploma, fast typing, strong communication, and the ability to obtain government security clearance; U.K. location is Lakenheath, near Suffolk, with standard civil service style hours.

Qualifications

• High school diploma or GED required; admin assistant program desirable.
• Typing speed of 50 WPM or faster.
• Strong receptionist and general clerical skills.
• Ability to read, write, and speak English.
• Ability to obtain government security clearance.

Responsibilities

• Schedule appointments and manage messages for the Medical Referral and Appointing Services.
• Answer high volume calls using ACD system.
• Ensure adherence to policies and patient eligibility for services.
• Use EMR systems to obtain and update patient records.
• Coordinate with 48 MDG and CSW teams as needed.

Skills

Typing 50 WPM

Office admin & clerical

Excellent communication

English reading/writing/speaking

Security clearance eligible

Education

High school diploma or GED

Administrative assistant program desirable

Job description

PQC is seeking experienced Medical Appointment Clerks to work onsite at RAF Lakenheath, England, supporting the 48th Medical Group alongside the U.S. Air Force. The role focuses on scheduling appointments, handling high call volume, and ensuring accurate patient information.

Ideal candidates have a high school diploma, fast typing, strong communication, and the ability to obtain government security clearance; U.K. location is Lakenheath, near Suffolk, with standard civil service style hours.