Onsite Account Specialist

Randstad UK; Plymouth; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

On-site office space

Subsidised canteen

Free parking

Job summary

Randstad UK is recruiting an Onsite Account Specialist to join our embedded team at a global medical technology and manufacturing facility in Plymouth. This part-time role combines administrative duties with on-floor engagement, offering a balanced mix of desk work and people interaction.

You will be the sole Randstad representative on-site, handling inductions, PPE logistics, and daily MI reporting while maintaining strong stakeholder relationships in a fast-paced environment.

Qualifications

• Strong customer service and stakeholder handling ability.
• Basic Excel skills for reporting and data accuracy.
• Compliance and hygiene awareness for regulated environments.

Responsibilities

• Day to day inductions for new starters and PPE management.
• Manage worker queries and escalate as needed.
• Handle weekly administrative tasks and produce MI/reports.

Skills

Strong Customer Service

Stakeholder skills

Basic Excel skills

Data & administration

Job description

Hours: Part-Time | 30 hours per week | Monday to Friday, 08:00 AM - 02:00 PM (Must be on-site for the 11:00 AM shift change)

Work Style: 100% Onsite

Are you a natural relationship builder who thrives in a fast-paced environment?

Randstad is looking for an Onsite Account Specialist to act as our dedicated, embedded partner at a global, market-leading medical technology and manufacturing facility in Plymouth. If you love a split role where you can manage administration but spend half your day out on the floor engaging with people, this is the perfect balance for you.

This is a part-time position working Monday to Friday, 08:00 AM to 02:00 PM. You will be the sole, go-to Randstad representative on-site, managing a vibrant contingent workforce of temporary talents.

What’s in it for you?

• The Best of Both Worlds: Enjoy your own private, dedicated Randstad office space right on-site, alongside great client amenities including a subsidised canteen and free parking.
• Global Exposure: Work hand-in-hand with a prestigious, global healthcare manufacturer in a supportive, partnership-driven environment.
• Work-Life Balance: Structured part-time hours (30 hours a week) with steady, fixed shift patterns.

Key Responsibilities:

• Day to day: You would be conducting inductions for new starters, ordering their PPE (safety shoes) and issuing their PPE.
• Query management: Managing worker queries and ensure they are escalated to the relevant person to ensure they are resolved
• Data & Administration: Managing weekly administrative tasks, and producing Management Information (MI) and weekly reports.

About You:

To be successful in this role, you need to be highly proactive, organised, and exceptionally comfortable with data.

Must-Haves:

• Strong Customer Service & Stakeholder Skills: You are confident, approachable, and happy to talk to anyone - from production floor workers to senior site managers.
• Basic Excel Skills: For reporting and data accurately.
• Compliance & Hygiene: Because you will be working in state-of-the-art medical manufacturing environments, adherence to strict regulatory hygiene and safety standards is essential. Please note that makeup, jewelry, and false/acrylic nails are prohibited on the production floor to maintain contamination controls.

Please note: Candidates will be required to complete assessment and a practical Excel skills test as part of the application process.