Online Sales Advisor — Building Supplies

Builder Depot Limited; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading independent builders merchant is seeking a motivated sales professional to convert leads for sample orders while ensuring excellent customer service. The role involves ownership of inbound and outbound sales, improvement of operational processes, and handling queries. Ideal candidates should showcase strong sales experience, organizational skills, and the ability to communicate effectively. The position requires availability Tuesday to Saturday and involves physical tasks such as lifting samples and replenishing stock.

Qualifications

• Previous experience in a sales environment is an advantage.
• Non-pushy approach to sales aiding customer projects.
• Effective task prioritization under pressure.
• Critical attention to detail for order handling.
• Excellent verbal and written communication skills.
• Comfortable using computers and willingness to learn systems.
• Capable of lifting up to 30kg safely.

Responsibilities

• Take ownership of inbound and outbound sample leads.
• Follow up on sample requests to maximize conversions.
• Improve operational processes for samples packaging.
• Handle customer queries through Zendesk and CRM.
• Perform daily manual handling tasks.
• Maintain samples stock levels in the department.

Skills

Sales experience

Great customer service

Organizational skills

Attention to detail

Communication skills

IT literacy

Physical capability

Job description

A leading independent builders merchant is seeking a motivated sales professional to convert leads for sample orders while ensuring excellent customer service. The role involves ownership of inbound and outbound sales, improvement of operational processes, and handling queries. Ideal candidates should showcase strong sales experience, organizational skills, and the ability to communicate effectively. The position requires availability Tuesday to Saturday and involves physical tasks such as lifting samples and replenishing stock.