Joinery & Carpentry Sales Advisor — Expert Customer Service

Fiximer Ltd.; Doncaster; On-site; GBP 27,500 - 30,000; Full time

Benefits offered by this job

Supportive team environment

Career progression opportunities

Job summary

A leading joinery company is seeking a full-time Sales Customer Service Advisor with knowledge of joinery and carpentry. The role involves delivering exceptional customer service, providing technical advice on products, and ensuring customer satisfaction. The ideal candidate will have strong communication skills and a proactive attitude to solve customer queries. This position offers career progression and a supportive team environment in Doncaster.

Qualifications

• Practical experience or strong technical understanding of joinery/carpentry.
• Excellent communication and customer service skills required.
• Confidence in explaining technical information clearly.

Responsibilities

• Provide outstanding customer service across in-store, online, and telephone enquiries.
• Support customers with technical advice on joinery and carpentry.
• Process quotes and sales accurately while maintaining high service standards.

Skills

Practical experience in joinery/carpentry

Excellent communication skills

Customer service skills

Problem-solving ability

Positive attitude

Retail experience

Job description

A leading joinery company is seeking a full-time Sales Customer Service Advisor with knowledge of joinery and carpentry. The role involves delivering exceptional customer service, providing technical advice on products, and ensuring customer satisfaction. The ideal candidate will have strong communication skills and a proactive attitude to solve customer queries. This position offers career progression and a supportive team environment in Doncaster.