Online Operations Pharmacist

Superdrug; Northampton; On-site; GBP 58,000 - 68,000; Full time

Job summary

An established industry player is seeking an Online Operations Pharmacist to join their innovative Northampton Hub. This role focuses on overseeing online prescription orders without direct customer interaction, allowing you to enhance customer satisfaction. You will lead a dynamic team, ensuring safety and efficiency in operations. With a competitive salary and benefits, including bonuses and extensive training opportunities, this position offers a unique chance to thrive in a supportive and engaging environment. If you're passionate about pharmacy and customer service, this role is perfect for you.

Benefits

Up to 33 days holiday

25% performance-based bonus

30% discount at Superdrug

Access to healthcare app

Cycle to work scheme

Annual GPhC fees paid

Attendance at healthcare conference

Enhanced parental leave

Company sick pay

Support for pregnancy loss

Qualifications

• Must be a GPhC qualified pharmacist.
• Experience in customer service is essential.

Responsibilities

• Check customer online orders.
• Lead and coach the dispenser team.
• Ensure operation safety through audits.

Skills

GPhC qualification

Customer service

Leadership

Education

Pharmacy degree

Job description

Superdrug Northampton, England, United Kingdom

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Superdrug Northampton, England, United Kingdom

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Job Title: Online Operations Pharmacist (on-site)

Location: Northampton Hub

Hours: 45 hours per week – alternate Saturdays (we will consider candidates looking for part time hours)

Salary: £58,500 FTE – negotiable depending on experience

Northampton Hub

Our Northampton Hub is the future of Pharmacy, where all Online Prescriptions are distributed from.

We are located above our Central Northampton Store within the Grosvenor Shopping Mall, which is open 7 days a week, Monday to Sunday.

The Hub consists of 50 staff, working in a Fun, Busy and Interactive Environment.

About You

Must be a GPhC qualified pharmacist

Here's the exciting bit…a day includes

• Operating as a pharmacist in our unique Online doctor hub. There are no pharmacy services to deliver in this non-customer facing role, which allows you to focus purely on customer service and delighting our customers with meeting online order expectations. This role gives you the opportunity to be a key member in one of the most successful parts of our business!
  
  

Key Responsibilities

• Checking customer online orders
• Leadership and coaching of the large dispenser team
• Ensuring the operation is safe via stringent audit requirements
• Ensuring adequate stock and packaging control
  
  

What’s in it for you?

About

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you:

A competitive salary plus bonus potential of up to 25% (based on performance)

Up to 33 days holiday (including bank holidays)

Instant access to Wagestream - a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it

Amazing discounts - Up to 30% discount at Superdrug for you and a nominated person plus discounted services including Online Doctor

AvivaDigicareWorkplace+ you and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check

Excellent training and development opportunities

Cycle to work scheme

Annual GPhC fees paid

Attendance to our annual Healthcare conference

Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Retail

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