Online Merchandising Coordinator — Hybrid, Global-e & UK/EU

kate spade new york; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Flex Fridays

Volunteering day

Learning & Development

Internal mobility

Wellness programs

Job summary

Tapestry, the parent company of Coach and Kate Spade, is seeking an eCommerce enthusiast to manage site content, localisation and promotions across UK, France and other EU/ROW markets. You will coordinate with translations, merchandising, and planning teams to ensure a high-quality online experience.

The role emphasizes site upkeep, product attribution, and the adoption of global-e for EU sites, with a focus on localisation and customer-ready content.

Qualifications

• Bachelor's degree with a minimum of 1-2 years’ experience in an eCommerce or digital focused role.
• Experience working independently and as a team member in a fast-paced environment.
• Experience of working in a global company/brand and/or online startup.
• Excellent organizational skills and detail orientation.
• Excellent communication, presentation and analytical skills.
• Ability to multi-task under tight deadlines and have a strong sense of urgency.
• Strong problem-solving skills; proactive and take initiative.
• Ability to act quickly to last-minute requests and changes.
• Able to work autonomously.
• Computer literate, particularly in Excel.
• Prior experience with SFCC, a PIM system, Global-e or CMS tools would be advantageous.

Responsibilities

• Monthly upload of new products on UK, FR and EU / ROW sites, ensuring proper presentation of the online assortment and merchandising.
• Prepare for site refreshes by building navigation, search dictionary updates, merchandising and trend shops, and managing the item set-up process.
• Support migration of smaller EU sites to Global-e and localisation efforts.
• Work with translations agency for localised site content, especially French.
• Collaborate with Buying and Planning for promotions and launches across Retail category.
• Coordinate with Digital Design and Web Production for homepage and campaign visuals.
• Research competitor online activity and explore digital innovations.
• Conduct weekly site reviews across UK, FR, EU and ROW sites and report issues.
• Handle ad hoc website tasks, testing new functionality and competitor tools.
• Optimise on-site search and implement cross-sell/up-sell strategies.
• Collaborate across eCommerce team functions and deliver weekly performance reports.

Skills

Excellent communication

Analytical skills

Organizational skills

Multitasking under deadlines

Ability to work autonomously

Team collaboration

Education

Bachelor's degree in relevant field

Tools

SFCC

PIM system

Global-e

CMS tools

Excel

Job description

Tapestry, the parent company of Coach and Kate Spade, is seeking an eCommerce enthusiast to manage site content, localisation and promotions across UK, France and other EU/ROW markets. You will coordinate with translations, merchandising, and planning teams to ensure a high-quality online experience.

The role emphasizes site upkeep, product attribution, and the adoption of global-e for EU sites, with a focus on localisation and customer-ready content.