Global eCommerce Site Coordinator

Coach

Greater London

Hybrid

GBP 32,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Hybrid working (3 days in office, 2 in

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Private Healthcare

Job summary

Coach is seeking a proactive eCommerce professional to manage product uploads and site merchandising across UK, FR and EU/ROW sites. You will drive site refreshes, attribution, and localisation with the Global-e migration, while collaborating with translation partners and buying teams to support launches and promotions.

The role requires 1–2 years in ecommerce, strong Excel skills, and the ability to multi-task in a fast-paced global brand environment.

Qualifications

Bachelor's degree with 1-2 years' experience in an eCommerce or digital focused role.
Experience working independently and as a team member in a fast-paced environment.
Experience of working in a global company/brand and/or online startup.
Excellent organizational skills and detail orientation.
Excellent communication, presentation and analytical skills.
Ability to multi-task under tight deadlines and have a strong sense of urgency.
Strong problem-solving skills; proactive and take initiative.
Ability to act quickly to last-minute requests and changes.
Able to work autonomously.
Computer literate, particularly in Excel.
Prior experience with SFCC, a PIM system, Global-e or CMS tools would be advantageous.

Responsibilities

Monthly upload of new products on UK, FR and EU / ROW sites, ensuring proper presentation of the online assortment, including product information, category information and website merchandising to maintain the sites to a high standard.
Prepare for site refreshes by building navigation, search dictionary updates, merchandising and trend shops, and managing the item set-up process, including catalogue and product attribution.
Support the planned migration of smaller EU sites to Global-e, helping enable greater localisation and ensuring site set-up is accurate and customer-ready.
Work with our translations agency to ensure localised site content, with particular focus on France, is translated accurately and to a high standard.
Work with Buying and Planning partners to support the promotional calendar, new product launches and category launches across Retail category.
Work with Digital Design and Web Production on creative for homepages, promotions and campaigns, ensuring the site reflects business priorities, stock availability and local market needs.
Regular research of competitor online activity, edit creation and digital innovation.
Weekly site review of UK, FR, EU and ROW sites to monitor site standards, reporting any operational or testing issues that arise.
Additional ad hoc website tasks as required, including testing new functionality and analysis of competitor tools or functionalities we should be looking to develop.
Optimise on-site search, as well as cross-sell and up-sell products on the site.
Work closely across all functions of the eCommerce team.
Deliver weekly reporting on site performance for cross-functional and team meetings, leveraging available analytics platforms to provide relevant and actionable insights.