Online Merchandiser - Fashion E-commerce Growth

Zachary Daniels

Greater London

On-site

GBP 28,000 - 40,000

Full time

3 days ago

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Job summary

Zachary Daniels is seeking an Online Merchandiser to support the day-to-day trading and performance of its UK and international ecommerce sites. This hands-on role focuses on improving the online customer journey, driving sales and maximising site performance.

You will manage daily merchandising across UK and international sites, monitor KPIs, and work with marketing, graphics, operations and customer service to optimise campaigns, stock and launches while mentoring junior merchandisers.

Qualifications

Three years+ experience in online merchandising within retail, ideally fashion.
Experience using Salesforce Commerce Cloud and Google Analytics.
Strong Excel or Google Sheets with data analysis.
Understanding of ecommerce KPIs, product merchandising and customer journeys.
Experience with site optimisation, AB testing and personalisation would be beneficial.
Strong communication across teams.
Knowledge of HTML or coding would be advantageous.

Responsibilities

Manage daily online merchandising across UK and international websites.
Maintain homepage, product listings, navigation, search and site content.
Monitor key trading KPIs, including sales, conversion, AOV and UPT.
Identify opportunities to improve customer journeys, product visibility and online performance.
Work closely with marketing, graphics, operations, warehouse and customer service teams.
Support campaigns, promotions, stock allocation and product launches.
Produce weekly trading reports, highlighting performance and opportunities.
Support A/B testing, personalisation and ongoing site improvements.
Work with junior merchandisers to ensure accurate and effective product presentation.