Online Manager - Fleet

Morrisons; Fleet; On-site; GBP 40,000 - 60,000; Full time

Job summary

Morrisons is seeking an Online Manager for its Fleet Operations team. This full-time permanent position involves leading the management of our extensive delivery fleet to ensure safety, compliance, and operational efficiency. The successful candidate will develop processes and foster relationships with service providers while overseeing the fleet's financial performance.

Benefits

15% discount in store

Annual bonus scheme

Career progression opportunities

Generous holiday entitlement

Market leading pension scheme

Healthcare benefits

Car Allowance in some instances

Qualifications

• Expert in fleet management and maintenance.
• Strong understanding of distribution and supply networks.
• Previous experience of managing a financial budget.

Responsibilities

• Ensure fleet of online delivery vehicles operates within safety and legal parameters.
• Develop and implement maintenance schedules for delivery vehicles.
• Manage the end-to-end costs for the delivery fleet.

Skills

Fleet management

Analytical skills

Leadership skills

Relationship management

Financial literacy

Education

Experience in fleet operations

Job description

Online Manager - Fleet

We’re looking for someone to join the online team as an Online Manager - Fleet in the Operations Team at Hilmore House in Bradford, on a full-time permanent basis. This role will involve working your full time hours over 5 days a week. This is a fantastic opportunity to join the online team.

This role will lead the development and implementation of our end to end processes that ensures our fleet of over 1500 online delivery vehicles are available and operated within safe, legal and cost effective parameters. The individual will ensure our delivery fleet is roadworthy and ready to respond to our customer demand and financial sales plan at all times. You will work across service providers, manufacturers to facilitate and manage preventative and reactive maintenance schedules within established service level agreements. You will develop, implement and manage safe, legal processes and continuous improvement within our delivery fleet and manage the end to end costs for the delivery fleet within established budgets.

In the role of Online Manager, Fleet you’ll be responsible for things like:

• Safe and legal processes and policies across fleet operation

• Implement controls to effectively manage our financial budgets

• Identify and provide our fleet requirements

• Improve vehicle on road targets, accident, damage rates

• Improve service, reliability, safety, compliance, efficiency and cost

• Effective relationships with service providers/suppliers

• Build and maintain relationships across our stores and field teams to provide fleet in the right place/time to serve our customers/sales plan

• Build and maintain necessary senior escalation and problem solving networks to respond quickly

• Build and maintain effective relationships with service providers and stakeholders to support delivery of Morrisons objectives

• Establish plan of activities, projects, initiatives and own communication progress updates within team and leadership structure central/stores

• Lead working groups to deliver improvement within end to end fleet operation

• Lead the controls necessary to hold stakeholders accountable for the ensure delivery of our metrics

• Monitor driver behaviour, respond quickly with field teams to resolve

• Build and deliver plans for future fleet requirements. Off hire, on hire, and secure builds inline with lead times with our manufacturers

• Using knowledge, skills and experience to resolve and root-cause challenges which impact the fleet operation

• Manage the accurate record keeping necessary to operate our fleet to meet safe, legal, and compliance requirements of relevant authorities

• Lead the build, and delivery of our fleet financial opex budget with spend controls/authorisations with all service providers

• Lead, build and deliver our capex budget for new and replacement fleet

About you

You’ll need skills and experience like this to be a success:

• Expert in fleet management and maintenance

• Delivery fleet/vehicle understanding of typically 3.5t delivery vehicles

• In-depth knowledge of alternative fuels, electrification, and fuel efficiency

• In-depth knowledge of safety and legal regulations and/or guidelines

• Strong understanding of distribution/supply networks

• Leadership and relationship management skills to engage stakeholders

• Influence and motivate and inspire action

• Analytical skills and attention to detail to effectively analyse fleet data and draw accurate conclusions

• Ability to create and instil structure and governance

• Ability to negotiate and be calm under pressure

• Strong financial literacy and commercial acumen

• Process development and continuous improvement

• Previous experience of working within a fast moving, high volume fleet, repair workshop, dealer network, or parcel delivery hub/home delivery fleet/hub operation

• Previous experience of managing a financial budget

• Previous experience of stakeholder, relationship, and service provider management.

Morrisons.com has experienced amazing growth. We’ve exceeded market share targets. We’re respected in our industry for our service and value. We’ve won a place in our customers’ hearts as a place they trust to buy their online groceries.

Delivering online solutions that give our trademark warm welcome, provide the best user journeys and empower our customers to shop the way they want – that’s our rallying cry. We achieve this by blending our retail know-how with in-house skills that include service delivery, data capture, trading, platform optimisation, web design and digital communication.

100% focused on meeting the needs of our customers, we’re making Morrisons a genuine leader in online shopping. We’re growing our online business and building world-class e-commerce capabilities that will help to shape our future. If you can deliver an advantage at the heart of a dynamic team, we can offer you a variety of career routes.

About us

In return for all your hard work, you will receive:

• 15% discount in store from the day you join us

• Additional 10% discount card for a friend or family member

• Annual bonus scheme

• Career progression and development opportunities

• Generous holiday entitlement

• Market leading pension scheme and life assurance

• Healthcare benefits including Aviva Digital GP

• ‘MyPerks’ giving you discount with over 850 retailers

• Free parking onsite

• Enhanced Family, Maternity and Paternity Leave

• Private Healthcare

• Car Allowance (company car provided in some instances)

Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!

At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.

There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!

At Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too.

We’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive and make a difference.