Online Clinic Manager

Vira Health; London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Vitality Health Insurance

Flexible working

Home office setup fund

Cycle to Work scheme

Job summary

A digital health startup is seeking an Online Clinic Manager to oversee daily operations of their online clinic. The ideal candidate will have a prescribing qualification and a passion for digital health. Responsibilities include managing consultations and patient queries while ensuring efficient care delivery. The role offers flexibility with options for remote and hybrid work environments.

Qualifications

• Must be a prescriber, either a doctor, or a nurse or pharmacist.
• Experience in online healthcare highly desirable.
• Strong attention to detail and a proactive attitude.

Responsibilities

• Lead and manage daily operations of the online clinic.
• Review HRT and contraception consultations.
• Respond to clinical queries from patients.

Skills

Prescribing qualification

Passion for digital health

Comfort with digital records

Confident communication

Organizational skills

Education

Medical degree or nursing/pharmacy qualification

Tools

Word

Excel

Powerpoint

Slack

Job description

Join to apply for the Online Clinic Manager role at Vira Health

Join to apply for the Online Clinic Manager role at Vira Health

Vira Health is looking for a driven, proactive, and enthusiastic Clinic Manager to help us deliver exceptional care to women across the UK.

Are you passionate about transforming healthcare through technology? Do you thrive in fast-paced, high-impact, innovative environments?

This is an exciting opportunity to join a mission-led digital health startup that’s changing how women access healthcare. Vira Health focuses on midlife women’s health, and is quickly expanding into other areas of women’s health. You’ll play a central role in the day-to-day running of our online clinic, ensuring our patients receive outstanding, compassionate, and efficient care. And you will also have the chance to shape how the company builds and develops new services.

You’ll report directly to our Medical Director and work closely with our growing team.

Starting as soon as possible, the role can be full-time or part-time (3- to 5-days per week). You can either work from home or with us at our office (London, N5 2EF), or hybrid.

If you are interested in this role, we encourage you to apply as soon as possible. We will be interviewing on a rolling basis.

What You’ll Be Doing

• Lead and manage the daily operations of our online clinic, ensuring a smooth experience for both patients and clinicians.
• Be the go-to clinical contact for our clinicians, to help them manage patient’s care
• Review HRT and contraception consultations notes, and issue prescriptions where appropriate
• Triage incoming clinical queries from patients, respond directly when needed, and conduct patient calls to direct them to the right care
• Help to manage our clinical protocols and policies, and own and update our formulary.
• Support the Medical Director with service improvements, including audits, training, regulatory work, and the development of new services.
• Work with the medical Director on clinical governance and patient safety, including by identifying, investigating, and addressing safety issues promptly.
• (Bonus) Contribute to our growing work in weight management, including GLP-1s and holistic weight loss care.

What We’re Looking For

• You must be a prescriber. Either a doctor, or a nurse or pharmacist with a prescribing qualification.
• Passionate about digital health and excited to work in a startup environment. Previous experience with online healthcare is highly desirable.
• Comfortable working online and navigating digital health records
• Confident with working in a digital environment. We collaborate with our team online, so you must be comfortable with common computer software such as Word, Excel, Powerpoint, emails/Slack.
• A confident communicator with a calm, professional presence.
• Highly organised with strong attention to detail and a proactive, self-starting attitude.
• Bonus points if you have experience prescribing HRT, contraception or GLPs, or have worked in a digital healthcare setting.

What benefits can I expect at Vira?

• A commitment to adapting how we work to fit a variety of new and existing needs; we are remote first so flexibility is really important to us
• Vitality Health Insurance, including mental health and physiotherapists as well as telemedicine consultations (UK only)
• Your choice of tech equipment - whatever you need to get the job done
• Enrolment in Vira's UK Pension scheme
• An environment where your personal development is really important
• £250 to set up your home office if working remotely
• Cycle to Work scheme (UK only)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Health, Wellness & Fitness

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