Online Assistant

TN United Kingdom; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading retailer as an Online Assistant this festive season! This role involves selecting high-quality products, processing customer orders, and ensuring timely deliveries. With a focus on customer satisfaction and a range of benefits, it's a great opportunity to spread seasonal cheer while working in a fast-paced environment.

Benefits

Nightshift premium: £2.45/hour

10% discount card after four weeks

Free food and hot drinks in stores

Generous holiday entitlement

Discounts on gym memberships, restaurants, and holidays

Maternity and paternity leave

Pension matching contributions

Share schemes at discounted prices

Wellbeing support services

Qualifications

• Must be at least 18 years old for shifts before 6am or after 11pm.
• Ability to lift and move shopping containers up to 15kg.

Responsibilities

• Select quality products for customer orders on the shop floor.
• Support customer queries and process orders at the tills.
• Load vans for timely delivery.

Skills

Attention to detail

Comfort with technology

Physical fitness

Job description

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Join Us as an Online Assistant This Festive Season!

Be our magic ingredient this Christmas by becoming an Online Assistant and joining our team that picks and delivers online customer orders to their doorsteps. This fast-paced, hands-on role helps make good food joyful for our customers and spreads seasonal cheer. It’s a great time to join and help millions prepare for their celebrations and enjoy the festive season!

As an Online Assistant, you might be on the shop floor selecting the best quality products for customer orders or working in our online warehouse, supporting customer queries, processing orders at the tills, or helping load vans for our drivers to ensure timely delivery.

In any role, you’ll take pride in doing the right thing for our customers, with a keen eye for detail. You should also be comfortable working with new technology and staying active, including lifting and moving shopping containers up to 15kg.

We are committed to helping everyone be the best they can be and to being a fully inclusive retailer where our customers love to shop and our colleagues love to work!

Note: Many of our roles are temporary over the festive period, but there may also be permanent opportunities. Please check the contract type and hours before applying to ensure the role suits you.

Eligibility: If the shifts include hours before 6am or after 11pm, you need to be at least 18 years old.

Note: Sainsbury’s recruits only individuals who have passed the school leaver’s age. For details, visit your country’s school leaver’s age info.

Alongside a market-leading pay rate, we offer a range of benefits:

• Nightshift premium: an extra £2.45/hour for hours between midnight and 5am (if applicable).
• Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increased discounts on Fridays, Saturdays, and paydays.
• Free food and hot drinks in stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, vouchers, and more.
• Family leave: maternity and paternity leave.
• Pension: Sainsbury’s matches 4-7% of contributions.
• Share schemes: buy shares at discounted prices and via salary deductions.
• Wellbeing support: including free Employee Assistance Programme services.