Online Assistant

TN United Kingdom; Littlehampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading company this Christmas as an Online Assistant, helping to deliver joy by selecting and processing online customer orders. This fast-paced role requires attention to detail and physical activity, with opportunities for both temporary and permanent positions. Enjoy competitive pay, festive perks, and a supportive work environment.

Benefits

Nightshift premium of £2.45 per hour

10% shopping discount after four weeks

Free food and hot drinks in all stores

Generous holiday entitlement

Discount offers on gym memberships and restaurants

Family leave including maternity and paternity leave

Matching pension contributions between 4-7%

Sainsbury’s share schemes

Wellbeing support including Employee Assistance Programme

Qualifications

• Must be at least 18 years old if shifts include hours before 6am or after 11pm.
• Comfort with lifting and moving shopping containers up to 15kg.

Responsibilities

• Select quality products on the shop floor and process customer orders.
• Support customer queries and ensure timely deliveries.

Skills

Attention to detail

Comfort with technology

Physical activity

Job description

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Join us this Christmas as an Online Assistant!

Be our magic ingredient this festive season by joining our team that picks and delivers online customer orders directly to their doorsteps. This fast-paced, hands-on role helps make good food joyful for our customers and spreads seasonal cheer. It’s a great opportunity to assist millions of customers in preparing for their celebrations and sharing in the festive excitement!

As an Online Assistant, you might be on the shop floor selecting the best quality products or working in our online warehouse supporting customer queries, processing orders at the tills, or loading vans with our online Drivers to ensure timely deliveries.

In any area, you’ll take pride in doing the right thing for our customers and pay close attention to detail. Comfort with new technology and physical activity, including lifting and moving shopping containers up to 15kg, is essential.

We are committed to helping everyone be their best and fostering an inclusive environment where our customers love to shop and our colleagues enjoy working!

Note: Many roles will be temporary over the festive period, but there may also be permanent opportunities. Please check the contract type and hours before applying to ensure the role suits you.

Eligibility: If shifts include hours before 6am or after 11pm, you must be at least 18 years old.

Eligibility for school leavers: Sainsbury's recruits individuals who have passed the school leaver’s age. For details by country, please visit our website.

Alongside a competitive pay rate, we offer a range of benefits:

• Nightshift premium of £2.45 per hour for hours between midnight and 5am (where applicable).
• 10% shopping discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s and at Argos on paydays.
• Free food and hot drinks in all stores.
• Generous holiday entitlement based on hours worked.
• Discount offers on gym memberships, restaurants, holidays, vouchers, and more.
• Family leave including maternity and paternity leave.
• Matching pension contributions between 4-7%.
• Sainsbury’s share schemes: discounted shares and salary sacrifice options.
• Wellbeing support, including free access to our Employee Assistance Programme.