One Stop - Customer Service Assistant

TN United Kingdom; West Oxfordshire; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Assistant, where you'll engage with customers and help create a welcoming shopping experience. This role is pivotal in supporting local communities and involves assisting customers with their shopping needs while ensuring the store is well-presented. You'll enjoy various benefits, including discounts at major retailers and opportunities for personal and professional development. If you're passionate about customer service and community involvement, this position offers a rewarding experience in a dynamic environment.

Benefits

10% discount in One Stop

10% discount at Tesco & Tesco Cafe

20% discount on F&F Clothing

Discounted eye care through Vision Express

Driving Lesson Discount

Flexible working options

Annual leave increases with service length

Life Assurance

Qualifications

• Excellent customer service skills and a team player.
• Ability to listen and understand customer needs.

Responsibilities

• Greet customers warmly and assist them in finding products.
• Maintain store appearance and ensure product availability.

Skills

Customer Service Skills

Teamwork

Product Knowledge

Punctuality

Education

High School Diploma

Job description

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One Stop - Customer Service Assistant, Wootton

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Client:

Tesco

Location:

Wootton, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

23b10903d4d9

Job Views:

9

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

About the role

At One Stop Stores, we aim to serve local shoppers better every day. Being part of the local community, we achieve this through our store colleagues who bring this vision to life.

In this role, you will greet and welcome customers warmly, engaging with them to understand their shopping needs, selling the right products, and ensuring a great shopping experience.

You should have excellent customer service skills, be a team player, and keep the store looking great with the right products and services.

You will need

To succeed, you'll need to:

• Greet customers warmly
• Listen to and understand customer needs
• Assist customers in finding products
• Be passionate and knowledgeable about products and services
• Be punctual, smartly dressed, and ready to serve
• Think 25 when serving age-restricted products
• Work as part of a team to complete store duties
• If applicable, complete a criminal record check for post office duties

What’s in it for you

We value our colleagues and offer benefits such as:

• 10% discount in One Stop
• 10% discount at Tesco & Tesco Cafe (increased to 15% on 4-weekly pay weekends)
• 20% discount on F&F Clothing in Tesco Stores
• 10% discount at Tesco Mobile, including Colleague Deals
• 20% off insurance at Tesco Bank (T&Cs apply)
• Discounted eye care through Vision Express
• Discounts at Tesco Pharmacy, including health checks and flu jabs
• Driving Lesson Discount through RED
• Colleague Deals and Discounts at various retailers
• Save as you earn scheme
• WeCare support services
• Annual leave increases with service length
• Retirement Savings Plan
• Life Assurance
• Flexible working options

Note: Benefits may differ between One Stop and Tesco. We reserve the right to withdraw the vacancy before the closing date if a suitable candidate is found. We encourage early application.

What you will get from this role

Supporting our customers and communities, this role can be very rewarding.

Community Involvement

Our stores and colleagues are embedded in local communities, supporting charities and initiatives. We have raised over £10.4 million in 10 years and donate food to communities through partnerships.

Working at One Stop allows involvement in community support activities, from fundraising to volunteering.

Diversity & Inclusion at One Stop

Everyone is welcome. We celebrate diversity and are committed to an inclusive workplace. Our colleague networks support this, including Armed Forces, Disability, LGBTQ+, and others. We are a Disability Confident employer, ensuring fair treatment and support for all.

We promote a learning culture with opportunities for personal and professional development, including apprenticeships and internal programs.

About us

One Stop Stores Limited operates over 1,000 stores across Great Britain with more than 10,500 colleagues. Our stores offer a wide range of products and services to local communities, including cash machines, Post Office, Parcelshop, bill payments, lottery, and vending solutions like Costa Coffee.

Please Note

We only recruit individuals who have passed the school leaver’s age. Check your country’s age requirements for school leavers.