Oncology Clinic Support Worker

jobs24.co.uk; Torquay; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dedicated team making a positive impact on cancer patients' journeys. As a Clinic Support Worker, you will play a vital role in assisting clinicians and ensuring high-quality care. Your responsibilities will involve supporting patients emotionally and practically, preparing them for examinations, and facilitating communication between various departments. This position offers a unique opportunity to contribute to a critical healthcare service, working alongside passionate professionals in a supportive environment. If you are committed to making a difference in patients' lives, this role is perfect for you.

Qualifications

• Experience in a healthcare setting, preferably within the NHS.
• Strong communication skills for interacting with patients and staff.

Responsibilities

• Assist with patient observations and prepare them for examinations.
• Ensure smooth communication between departments and provide support to patients.

Skills

Patient Care

Communication Skills

Emotional Support

Team Collaboration

Education

NHS Experience

Job description

Would you like to make a positive difference to the journey of Cancer patients?
We are looking for a dedicated Clinic Support Worker to join our team.
In this role, you will work to support clinicians in delivering high-quality care to patients with cancer.
Your responsibilities will include:

1. Assisting with patient observations.
2. Preparing patients for examinations.
3. Ensuring smooth communication between various departments such as Radiology, Pharmacy, and Oncology.
4. Providing emotional and practical support to patients during their treatment journey.
5. Ensuring that patients understand their follow-up arrangements and explaining the timing of any investigations requested by the clinician.
6. Meeting with the team on a weekly basis to discuss clinic requirements for the forthcoming week.
7. Liaising with colleagues daily to ensure that all clinics are covered and reporting to the manager when required.
8. Measuring and recording patient height and weight.
9. Bringing up results of investigations to include IHCS, PACS, Ultragenda, Infoflex screens during clinics as required.
10. Advising/assisting patients in preparing for clinical examination, maintaining privacy/dignity at all times.
11. Following a decision to treat, ensuring that all necessary paperwork is completed correctly and relevant staff informed, so that appointments can be made with the minimum of delay.
12. Discussing transport requirements with patients and enquiring about preferred time of day for treatment.
13. Demonstrating own activities or workplace routines to new or less experienced employees placed within the Oncology Office/Reception area.

Working for our organisation
The Cancer Services Directorate has an exciting remit and covers Ricky Grant Day Unit, Turner Ward, Haematology, Medical Oncology, Specialist Palliative Care, End of Life Education Team and Lymphoedema Services.
Non-Surgical Cancer Services teams provide a critical role in delivering effective and efficient patient care.
We work with the clinical and nursing teams across the Integrated Care organisation to provide an outstanding service to the patients we serve.

IMPORTANT INFORMATION
We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly.
Please read the job description and tailor your application to reflect the role.
Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
It is your responsibility to assist us in the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.