Onboarding Specialist

FlexTrade; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Onboarding Specialist to join their dynamic team. In this role, you will work with high-profile clients and cutting-edge technology in the financial services sector. You will be responsible for onboarding clients and brokers, managing FIX sessions, and collaborating with development teams to enhance client features. This position offers a unique opportunity to gain valuable experience in a fast-paced environment while contributing to the success of a leading trading solutions provider. If you are passionate about technology and finance, this is the perfect role for you!

Qualifications

• Strong analytical and problem-solving skills with attention to detail.
• Programming experience in C++, JavaScript, and Linux/Unix preferred.

Responsibilities

• Onboard clients and brokers to the FlexLINK FIX network.
• Build and set up new FIX sessions for client connections.
• Provide global support to FlexTrade clients and resolve queries.

Skills

Analytical Skills

Problem-Solving Skills

Programming (C++)

Programming (JavaScript)

Linux/Unix

Communication Skills

Time Management

Understanding of FIX Protocol

Job description

FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.

At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to every interaction and we continue to improve, grow together and collaborate as one team. All of these while having fun truly makes FlexTrade a wonderful place to work.

The Team

We are actively seeking an Onboarding Specialist for a unique opportunity to join a growing team working with our flagship product FlexTRADER, a highly customizable multi-asset class execution management system used by some of the largest investment banks and hedge funds in the world. The role represents an excellent opportunity to gain experience in dealing with high-profile contacts, cutting-edge technology and the financial services industry.

About You

The candidate will be part of the Onboarding team (Client Services) and exposed to all asset classes (Equities, Futures and Options, Fixed Income and FX) and all types of flow (Cash, DMA, Algos, Portfolio Trading, IOIs …). You will interact with clients and brokers to build solutions and maintain our FlexLINK FIX network.

Responsibilities

1. Buy-Side/Sell-Side Onboarding: Build and set up new FIX sessions to connect FlexTrade clients and brokers/exchanges.

2. On-board client and broker connections to our FlexLINK FIX network.

3. Onboard existing clients with new destinations and for new asset classes.

4. Work with development and Implementation teams to design and deploy new features for our clients.

5. Perform certification testing with providers across multiple asset classes and flows.

6. Maintain technical documentation.

7. Work with production support and network teams for resolution of production issues.

8. Help build tools to support client integrations.

9. Provide support to FlexTrade clients globally and advise on questions and queries.

10. Liaise with clients/brokers to interpret queries for root cause analysis and propose appropriate workarounds and solutions.

Requirements

1. Excellent analytical and problem-solving skills. Accuracy and attention to detail.

2. Programming experience (C++, JavaScript and Linux/Unix preferred).

3. Ability to communicate confidently and concisely with both business and technical teams, vendor providers and colleagues.

4. Understanding of the FIX protocol (not essential).

5. Excellent time management skills, ability to multi-task.

6. Desire to learn both the business and technical aspects of the financial capital markets in which FlexTrade operates.

7. Ability to work under pressure while remaining calm and composed.

FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

FlexTrade UK Ltd. conducts a pre-employment screening which consists of a Criminal History, Background and Credit Check for successful candidates.