Onboarding Coordinator

QinetiQ Group plc; Farnborough; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Matched contribution pension scheme

Generous holiday allowance

Private Medical Insurance

Employee discount portal

Job summary

QinetiQ Group plc is seeking a proactive Onboarding Administrator to support new hires through their onboarding journey at the Farnborough site. You will prepare contracts, guide candidates, coordinate pre-employment screening and maintain HR records, while building relationships with hiring managers and stakeholders.

The role requires strong admin and customer service experience, the ability to juggle multiple tasks, and excellent attention to detail.

Qualifications

• Experience in an administrative, customer service or shared services environment.
• Experience managing multiple tasks and priorities.
• Strong customer service experience.
• GCSE English and Maths (or equivalent).

Responsibilities

• Prepare contracts, offer letters and onboarding documentation.
• Guide candidates through the onboarding process and respond to queries.
• Coordinate pre-employment screening and vetting activities.
• Maintain accurate records across HR systems.
• Build strong relationships with hiring managers and stakeholders.
• Monitor onboarding progress and proactively follow up outstanding actions.
• Help improve processes and enhance the candidate experience.
• Strong administration and organisational skills.
• Excellent customer service and communication skills.

Skills

Administration

Customer service

Organisational skills

Attention to detail

Microsoft Office

Communication

Teamwork

Education

GCSE English & Maths

Tools

SuccessFactors

SAP

Job description

We're looking for a proactive and customer-focused individual to join our Recruitment & Onboarding team to support our new hires though their onboarding process. This is a fantastic opportunity for someone with strong administration and customer service experience who enjoys helping people, managing multiple priorities and delivering an excellent experience from offer acceptance through to day one. You'll work closely with candidates, hiring managers and internal stakeholders to ensure our onboarding process runs smoothly, efficiently and professionally.

What You'll Do:

• Prepare contracts, offer letters and onboarding documentation.
• Guide candidates through the onboarding process and respond to queries.
• Coordinate pre-employment screening and vetting activities.
• Maintain accurate records across HR systems.
• Build strong relationships with hiring managers and stakeholders.
• Monitor onboarding progress and proactively follow up outstanding actions.
• Help improve processes and enhance the candidate experience.
• Strong administration and organisational skills.
• Excellent customer service and communication skills.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Confidence using Microsoft Office and business systems.
• A positive, proactive and team-oriented approach.

Experience: Essential

• Experience in an administrative, customer service or shared services environment.
• Experience managing multiple tasks and priorities.
• Strong customer service experience.
• GCSE English and Maths (or equivalent).

Desirable

• Experience within HR, Recruitment or Onboarding.
• Experience using HR systems such as SuccessFactors or SAP.
• Interest in developing a career within HR or Recruitment.
• A supportive and collaborative team environment., If you're highly organised, passionate about customer service and enjoy helping people through key moments in their career journey, we'd love to hear from you.

Join us and play a key role in delivering an exceptional onboarding experience for every new starter. This role is 37 hours per week based at our Farnborough site - with a minimum of 3 days per week onsite.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk) Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential.

Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community