Onboarding Coordinator

QinetiQ; Farnborough; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Matched contribution pension

Generous holiday allowance

Health Cash Plan

Private Medical Insurance

Dental Insurance

Employee discount portal

Job summary

QinetiQ in Farnborough is seeking an Onboarding Coordinator to support new hires through the onboarding journey. You will prepare contracts, guide candidates, coordinate pre-employment checks and maintain HR records, ensuring a smooth experience from offer to day one.

We are looking for a proactive, customer-focused administrator with strong communication skills who can manage multiple priorities in a fast-paced environment and build strong relationships with hiring managers and stakeholders.

Qualifications

• Experience in an administrative, customer service or shared services environment.
• Experience managing multiple tasks and priorities.
• Strong customer service experience.
• GCSE English and Maths (or equivalent).

Responsibilities

• Prepare contracts, offer letters and onboarding documentation.
• Guide candidates through the onboarding process and respond to queries.
• Coordinate pre-employment screening and vetting activities.
• Maintain accurate records across HR systems.
• Build strong relationships with hiring managers and stakeholders.
• Monitor onboarding progress and proactively follow up outstanding actions.
• Help improve processes and enhance the candidate experience.

Skills

Administration

Customer service

Multi-tasking

MS Office

Attention to detail

Team player

Education

GCSE English and Maths

Tools

HR systems (SuccessFactors or SAP)

Job description

Job Title: Onboarding Coordinator

Location: Farnborough, Hampshire

Salary: Competitive + Benefits

Contract Type: Permanent - Full Time

Working Pattern: Full Time, min 3 days per week on site

Role ID: 20674

Be the Person Who Creates a Great First Impression

We’re looking for a proactive and customer-focused individual to join our Recruitment & Onboarding team to support our new hires through their onboarding process.

This is a fantastic opportunity for someone with strong administration and customer service experience who enjoys helping people, managing multiple priorities and delivering an excellent experience from offer acceptance through to day one.

You’ll work closely with candidates, hiring managers and internal stakeholders to ensure our onboarding process runs smoothly, efficiently and professionally.

What You'll Do:

• Prepare contracts, offer letters and onboarding documentation.
• Guide candidates through the onboarding process and respond to queries.
• Coordinate pre-employment screening and vetting activities.
• Maintain accurate records across HR systems.
• Build strong relationships with hiring managers and stakeholders.
• Monitor onboarding progress and proactively follow up outstanding actions.
• Help improve processes and enhance the candidate experience.

What We're Looking For:

• Strong administration and organisational skills.
• Excellent customer service and communication skills.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Confidence using Microsoft Office and business systems.
• A positive, proactive and team-oriented approach.

Experience:

Essential

• Experience in an administrative, customer service or shared services environment.
• Experience managing multiple tasks and priorities.
• Strong customer service experience.
• GCSE English and Maths (or equivalent).

Desirable

• Experience within HR, Recruitment or Onboarding.
• Experience using HR systems such as SuccessFactors or SAP.
• Interest in developing a career within HR or Recruitment.
• A supportive and collaborative team environment.

This role is 37 hours per week based at our Farnborough site - with a minimum of 3 days per week onsite

Our Recruitment Process:

We are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing [e-mail]. One of our recruitment team will contact you.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community