Onboarding Coordinator

UK Power Networks (Operations) Ltd; Crawley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days' annual leave

Bank holidays

Generous pension

Employee discounts

Discounted gym membership

Wellbeing support

Cycle to Work

Home & Tech

Green Car Leasing

Job summary

UK Power Networks (Operations) Ltd is seeking an Onboarding Coordinator in Crawley to join the HR Services Onboarding Team for a 12-month fixed-term period. The role focuses on guiding new starters from offer to day one and delivering a welcoming, well-organised onboarding journey.

The position requires coordinating contracts, screenings, SAP setups and induction activity, with a starting salary of circa 29,750 plus a 7.5% bonus. Start date: 18 January 2027.

Qualifications

• Experience delivering a responsive, professional service to customers, candidates, colleagues or stakeholders.
• Strong organisation, data-entry and proofreading skills, with excellent attention to detail.
• The ability to manage several priorities, maintain clear records and meet deadlines.
• Confident written and verbal communication, including knowing when to elevate an issue.
• Working knowledge of Microsoft Excel and the discretion to handle sensitive information appropriately.
• A collaborative approach, with the confidence to work independently and take ownership.

Responsibilities

• Prepare contracts and appointment letters and maintain accurate candidate records.
• Coordinate pre-employment screening, references and right-to-work checks.
• Set up permanent and agency workers in SAP and process employee changes.
• Keep new starters and hiring managers updated, agreeing start dates and coordinating induction activity.
• Manage onboarding enquiries and provide accurate information ahead of payroll deadlines.
• Protect confidential data, follow audit requirements and identify practical process improvements.

Skills

Organisational skills

Data entry

Attention to detail

Communication

Independent worker

Collaborative

Microsoft Excel

Tools

Microsoft Excel

Job description

Onboarding Coordinator

Crawley 12-month fixed-term contract Circa 29,750 + 7.5% bonus

Make every new starter's first experience count

Join our HR Services Onboarding Team at Energy House and help deliver an accurate, efficient and welcoming journey for new employees. From offer through to day one, you'll play a key role in making sure people feel informed, supported and ready to succeed.

What you'll do

• Prepare contracts and appointment letters and maintain accurate candidate records.
• Coordinate pre-employment screening, references and right-to-work checks.
• Set up permanent and agency workers in SAP and process employee changes.
• Keep new starters and hiring managers updated, agreeing start dates and coordinating induction activity.
• Manage onboarding enquiries and provide accurate information ahead of payroll deadlines.
• Protect confidential data, follow audit requirements and identify practical process improvements.

What you'll bring

• Experience delivering a responsive, professional service to customers, candidates, colleagues or stakeholders.
• Strong organisation, data-entry and proofreading skills, with excellent attention to detail.
• The ability to manage several priorities, maintain clear records and meet deadlines.
• Confident written and verbal communication, including knowing when to elevate an issue.
• Working knowledge of Microsoft Excel and the discretion to handle sensitive information appropriately.
• A collaborative approach, with the confidence to work independently and take ownership.

Experience in administration, HR, recruitment, onboarding or an HR system such as SAP would be useful, but it is not essential. If you meet the essential criteria and can demonstrate relevant transferable skills, we encourage you to apply.

What we offer

Alongside a starting salary of circa 29,750 and a 7.5% bonus, you'll receive 25 days' annual leave plus bank holidays, a generous pension, employee discounts, discounted gym membership, wellbeing support and access to tax-efficient schemes including Cycle to Work, Home & Tech and Green Car Leasing.

This is a 12-month fixed-term personal contract, with the possibility of becoming permanent. You'll report to the Onboarding Team Leader and must be available to start on 18 January 2027 to support a handover.