Onboarding Compliance Analyst - AML & Due Diligence

Global Payments Inc.; Gateshead; On-site; GBP 60,000 - 75,000; Full time

Job summary

Global Payments Inc. is strengthening its SMB Specialised Due Diligence team to strengthen onboarding and ongoing review of customers, ensuring compliance with AML and regulatory standards while safeguarding the business and customers.

You will drive high‑quality due diligence decisions, interpret complex rules, and collaborate with Risk, Compliance, Legal, and operations to resolve escalated cases. This role offers the chance to influence risk outcomes, implement practical compliance solutions,

Qualifications

• Experience in customer due diligence, AML, compliance, financial crime, risk management, or related field.
• Strong knowledge of regulatory and compliance requirements within financial services.
• Experience assessing complex customer structures and making risk-based decisions.
• The ability to interpret regulations and translate them into practical business guidance.
• Strong analytical, communication, and stakeholder management skills.
• A proactive approach to identifying risks, solving problems, and driving continuous improvement.
• A collaborative mindset with a passion for delivering great outcomes for clients, colleagues, and the business.

Responsibilities

• Drive informed onboarding and customer review decisions by assessing complex and escalated due diligence cases against regulatory requirements and internal policies.
• Shape effective risk outcomes by providing expert guidance on customer due diligence, compliance obligations, and policy interpretation.
• Influence business decisions by partnering with Risk, Compliance, Legal, and operational teams on challenging customer and regulatory matters.
• Identify and communicate regulatory changes that impact products, services, and business activities, ensuring the business remains compliant and informed.
• Strengthen compliance across Global Payments by assessing processes, controls, and customer activities to identify potential risks and areas for improvement.
• Drive timely resolution of compliance findings by tracking issues through to completion and ensuring regulatory requirements are met.
• Build compliance awareness across the business through training, guidance, communications, and stakeholder engagement.
• Improve the customer and colleague experience by creating practical compliance solutions that balance regulatory requirements with commercial objectives.

Skills

Customer due diligence

AML

Regulatory compliance

Risk management

Analytical skills

Stakeholder management

Communication

Problem solving

Job description

Global Payments Inc. is strengthening its SMB Specialised Due Diligence team to strengthen onboarding and ongoing review of customers, ensuring compliance with AML and regulatory standards while safeguarding the business and customers.

You will drive high‑quality due diligence decisions, interpret complex rules, and collaborate with Risk, Compliance, Legal, and operations to resolve escalated cases. This role offers the chance to influence risk outcomes, implement practical compliance solutions,