Onboarding Account Executive — Hybrid & Remote UK

Autotrader; Manchester; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Shares in company

Pension scheme

Private medical cover

Family leave provisions

Car salary sacrifice

Share-save options

Job summary

Autotrader in Manchester is hiring Account Executives to lead the onboarding journey for new or re-engaged customers, typically during the first three months. You will manage around 50 clients, deliver product walkthroughs, and maximise advert response and ROI.

In this role you’ll identify growth opportunities, counsel on the best product packages, and collaborate with Account Managers for smooth handovers. A strong emphasis on trust, empathy, and proactive outreach drives long-term success.

Qualifications

• Background in sales onboarding, B2B or B2C environments.
• Proven ability to meet targets and KPIs and identify growth opportunities.
• Experience documenting and guiding onboarding processes for customers.

Responsibilities

• Lead the onboarding journey for new or re-engaged customers (≈50 at a time).
• Deliver product walkthroughs and platform training to maximise ad response and ROI.
• Provide consultative guidance to select the best product packages for client needs.
• Spot growth opportunities through consultative conversations and coordinate with Account Managers.
• Handle day-to-day administration and account management tasks to keep workflow smooth.
• Aim for progression to Account Manager with structured pathways and cross-team exposure.

Skills

Sales experience

Target achievement

Onboarding experience

Empathy and listening

Time management

Job description

Autotrader in Manchester is hiring Account Executives to lead the onboarding journey for new or re-engaged customers, typically during the first three months. You will manage around 50 clients, deliver product walkthroughs, and maximise advert response and ROI.

In this role you’ll identify growth opportunities, counsel on the best product packages, and collaborate with Account Managers for smooth handovers. A strong emphasis on trust, empathy, and proactive outreach drives long-term success.