OnBase Developer - DevOps

JR United Kingdom; Stockport; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in information management services is seeking an OnBase Developer - DevOps to provide technical development and client support for their enterprise solutions. This role encompasses solution improvements, software troubleshooting, and post-sale services, contributing to a transformative work environment that prioritizes innovation and inclusivity.

Benefits

Comprehensive benefits supporting career, family, and wellness

Flexible work options

Growth opportunities for personal and professional development

Qualifications

• Experience with solution development, deployment, and OnBase System software.
• OnBase certification required for API, Workflow, Workview, Installer.
• Ability to analyze, diagnose, design, plan, execute, and evaluate work.

Responsibilities

• Develop Agile OnBase solutions related to document capture, storage, and workflow.
• Provide post-sale support services to customers including installation and troubleshooting.
• Guide project team members in developing, testing, installing, and updating software.

Skills

Solution development and deployment

Strong DIP experience

Effective communication

Analytical skills

Education

Bachelor’s or higher degree in a related field

Tools

OnBase System software version 18 or higher

.Net

MS SQL Server

Oracle

MySQL

Kofax

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers, coordinating and executing product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for our enterprise clients.

This includes developing communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and configure software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.

This role has fixed hours (9 am-5:30 pm UTC) with a need to cover On-call 24/7 production/deployment support on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions related to document capture, storage, workflow, and other areas.
• Develop and support code to integrate with the OnBase API.
• Identify and implement solution improvements and health checks.
• Proficiency with OnBase Configuration, OnBase Client, Unity Client, Studio, Web Client, Hyland Unity Management Console, and Hyland API of EP3 and later.
• Lead testing transactions, run tests, and confirm that programs meet specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflows, processes, hardware, OS environment, interfaces, checks, controls, and outputs.
• Guide project team members in developing, testing, installing, and updating software and applications.
• Maintain accountability for technical components and work with the Project Manager to ensure project success.
• Participate in Agile retrospectives to improve software and processes.

Functional Knowledge, Skills:

• Bachelor’s or higher degree in a related field or equivalent experience.
• Strong experience with solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• Experience with .Net, databases, and data center migration.
• Experience working with Kofax.
• Experience creating and modifying workflows.
• Experience with Solution health checks and solution expansion/modification.
• Experience with on-prem solutions and software upgrades.
• Strong DIP experience and troubleshooting skills.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze, diagnose, design, plan, execute, and evaluate work to targets.
• Effective communication skills.
• Ability to facilitate collaboration among diverse stakeholders.
• Understanding of the relevance of own responsibilities to the organization.
• Customer-oriented proposal development.
• Proactive skill updating and industry awareness.
• Analytical skills for requirements and operational improvements.
• Creativity and innovation in applying solutions for customer benefit.

Discover what awaits you:

• Limitless Possibilities: Embark on an exciting journey with Iron Mountain, embracing transformation and innovation.
• Inclusive Environment: Join a supportive workplace where voices are heard, opinions valued, and feedback encouraged.
• Global Connectivity: Connect with over 26,000 talented individuals across 59 countries, fostering diverse cultural and learning opportunities.
• Celebrating Diversity: Be part of a team that values individual differences and drives greatness.
• Competitive Rewards: Enjoy comprehensive benefits supporting your career, family, wellness, and wellbeing (benefits may vary by country).
• Flexible Work: Experience remote/hybrid work options for a healthy work-life balance.
• Growth Opportunities: Access opportunities for personal and professional development in a digital future.
• Valuing Contributions: Join a workplace that recognizes the unique impact of each individual.
• Sustainable Future: Contribute to fostering a sustainable and thriving workforce, leaving a lasting legacy.