OnBase Developer - DevOps

JR United Kingdom; Shrewsbury; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in information management, seeks an OnBase Developer - DevOps to enhance client solutions and provide post-sale support. The role emphasizes technical development, solution improvements, and direct collaboration with clients, all within an Agile framework. Join a global team committed to transformation and innovation, with ample growth opportunities and a focus on diversity.

Benefits

Career support

Family wellness benefits

Remote/hybrid work options

Personal development opportunities

Inclusion and support culture

Qualifications

• Experience with OnBase System software version 18 or higher.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Strong experience in solution development and deployment.

Responsibilities

• Develop Agile OnBase solutions related to document capture, storage, and workflow.
• Provide technical development and solution process improvements for enterprise clients.
• Assist clients in resolving known software issues and troubleshooting installations.

Skills

Solution development

Agile methodology

Database management

Effective communication

Education

Bachelor’s degree or equivalent in a related field

Tools

OnBase

.Net

MS SQL Server

Oracle

MySQL

Kofax

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for enterprise clients.

The development includes communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and configure software modules, and troubleshooting installation, configuration, and environmental issues.

This role has fixed hours (9am-5:30pm UTC) with on-call support 24/7 on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions related to document capture, storage, workflow, and other areas.
• Develop and support code to integrate with the OnBase API.
• Identify and implement solution improvements and health checks.
• Proficiency with OnBase Configuration, Client, Unity Client, Studio, Web Client, Hyland Management Console, and API of EP3 and later.
• Lead test transactions, run tests, and confirm program specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflow, and environment.
• Guide project team members on developing, testing, installing, and updating software and applications.
• Ensure technical components of solutions are maintained and work with Project Managers for success.
• Participate in Agile retrospectives and process improvements.

Functional Knowledge, Skills:

• Bachelor’s degree or equivalent in a related field or relevant work experience.
• Strong experience in solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• Experience with .Net, databases, and data center migration.
• Experience working with Kofax.
• Experience creating and modifying workflows.
• Experience with Solution health checks and upgrades.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze, diagnose, design, and evaluate work to meet targets.
• Effective communication skills with colleagues, subordinates, and customers.
• Ability to facilitate collaboration among stakeholders with diverse objectives.
• Understanding of how their responsibilities impact the organization.
• Customer-focused proposal development.
• Continuous skills development and industry awareness.
• Ability to analyze requirements and advise on operational improvements, demonstrating creativity and innovation.

Discover what awaits you:

• Discover Limitless Possibilities: Join Iron Mountain, a global organization embracing transformation and innovation.
• Empowering Inclusion: Be part of a supportive environment valuing everyone's voice and feedback.
• Global Connectivity: Connect with 26,000+ talents across 59 countries, fostering cultural diversity and learning.
• Championing Individuality: Celebrate diversity and individual differences to drive success.
• Competitive Total Rewards: Enjoy career support, family, personal wellness, and wellbeing benefits (varies by country).
• Embrace Flexibility: Experience remote/hybrid work options for work-life balance.
• Unleash Your Potential: Access growth opportunities for personal and professional development.
• Valuing Every Contribution: Join a workplace that recognizes the impact of each individual.
• Pioneering Sustainability: Contribute to fostering a sustainable and thriving workforce.