OnBase Developer - DevOps

JR United Kingdom; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking an OnBase Developer - DevOps to provide technical development and implementation support for enterprise clients. This role includes developing Agile solutions in document management, working with clients to resolve issues, and leading projects that ensure successful software deployment.

Benefits

Flexible work options

Competitive total rewards

Opportunities for personal and professional growth

Supportive work environment fostering inclusion

Qualifications

• Strong experience with OnBase System software version 18 or higher.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze requirements and advise on operational improvements.

Responsibilities

• Develop Agile OnBase solutions for document management.
• Provide technical development and solution process improvements.
• Coordinate product implementation projects, including installation support.

Skills

Agile Development

Problem Resolution

Communication

Troubleshooting

Collaboration

Education

Bachelor's degree in related field

Tools

OnBase API

.Net

MS SQL Server

Oracle

MySQL

Kofax

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps role is primarily responsible for providing technical development and solution process improvements for our enterprise clients.

The development includes multiple communication channels, proactively identifying, communicating, & assisting clients in resolving known software issues, working with clients to license and provide configuration services for software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.

This role will have fixed hours (9 am-5:30 pm UTC) with a need to cover On-call 24/7 production/deployment support on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions dealing in areas of document capture, document storage, workflow, and other OnBase areas.
• Develop and support code to integrate with the OnBase API.
• Develop solution improvement and solution health check opportunities.
• Proficiency with OnBase Configuration, OnBase Client, OnBase Unity Client, OnBase Studio, OnBase Web Client, Hyland Unity Management Console, Hyland API of EP3 and later.
• Lead test transactions and run tests to find errors and confirm the program meets specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflow, logical processes, hardware and OS environment, interfaces with other systems, internal and external checks and controls, and outputs.
• Provide guidance to project team members on developing, testing, installing, and updating both customizable software and custom-built applications.
• Maintain accountability for the technical components of the solution and work with the Project Manager to ensure overall project success.
• Fully participate in Agile team retrospectives to provide recommendations for improving software and processes.

Functional Knowledge, Skills:

• Bachelor’s or higher degree in a related field, or equivalent work experience.
• Strong experience with solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• Experience with .Net, databases, and data center migration.
• Experience working with Kofax.
• Experience creating & modifying workflows.
• Experience with Solution health checks.
• Experience expanding & modifying solutions.
• Experience with on-prem solutions and software upgrades.
• Strong DIP experience and troubleshooting skills.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to advise on standards, methods, tools, and applications relevant to own specialization.
• Ability to analyze, diagnose, design, plan, execute, and evaluate work to meet targets.
• Effective communication skills, both formal and informal.
• Ability to facilitate collaboration among diverse stakeholders.
• Understanding the relevance of own responsibilities to the organization.
• Customer-oriented approach in proposals.
• Proactive in updating skills and industry knowledge.
• Ability to analyze requirements and advise on operational improvements.
• Demonstrates creativity and innovation in applying solutions for customer benefit.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization embracing transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and global learning opportunities.
• Championing Individuality: Be part of a team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: Supporting your career, family, personal wellness, and wellbeing (benefits may vary by country).
• Embrace Flexibility: Experience remote/hybrid work options, supporting work-life balance (role-dependent).
• Unleash Your Potential: Access opportunities for personal and professional growth, preparing for a digital future.
• Valuing Every Contribution: Join a workplace that recognizes the impact of each individual.
• Pioneering Sustainability: Contribute to fostering a sustainable and thriving workforce, leaving a legacy for future generations.