OnBase Developer - DevOps

JR United Kingdom; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in information management services is seeking an OnBase Developer - DevOps to provide technical support and development for enterprise clients. This role involves improving OnBase solutions, troubleshooting issues, and collaborating on software implementations while ensuring client satisfaction.

Benefits

Remote/hybrid work options

Support for career and personal wellness

Growth opportunities for personal and professional development

Qualifications

• Experience with OnBase System software version 18 or higher.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Hands-on experience with databases.

Responsibilities

• Develop Agile OnBase solutions for document capture and workflow.
• Troubleshoot installation and configuration issues for clients.
• Guide project team members in software development.

Skills

Strong experience with solution development and deployment

Effective communication skills

DIP experience

Proactive in updating skills

Customer-oriented approach

Education

Bachelor’s degree in a related field or equivalent work experience

Tools

OnBase software

.Net

MS SQL Server

Oracle

MySQL

Kofax

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for our enterprise clients.

The development includes multiple communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and provide configuration services for software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.

This role will have fixed hours (9am-5:30pm UTC) with on-call support 24/7 on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions in areas such as document capture, storage, workflow, and other OnBase functionalities.
• Develop and support code to integrate with the OnBase API.
• Identify and implement solution improvements and health checks.
• Proficiency with OnBase Configuration, OnBase Client, OnBase Unity Client, OnBase Studio, OnBase Web Client, Hyland Unity Management Console, Hyland API of EP3 and later.
• Lead test transactions, run tests, find errors, and confirm that the program meets specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflow, logical processes, hardware, and environment, including interfaces with other systems and controls.
• Guide project team members in developing, testing, installing, and updating software and applications.
• Maintain accountability for the technical components of the solution and work with the Project Manager to ensure overall project success.
• Participate in Agile team retrospectives to suggest improvements in software and processes.

Functional Knowledge, Skills:

• Bachelor’s or higher degree in a related field or equivalent work experience.
• Strong experience with solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• Experience with .Net, databases, and data center migration.
• Experience working with Kofax.
• Experience creating and modifying workflows.
• Experience with solution health checks and expanding solutions.
• Experience with on-prem solutions and software upgrades.
• Strong DIP experience and troubleshooting skills.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze, diagnose, design, plan, and evaluate work to meet targets.
• Effective communication skills, both formal and informal.
• Ability to facilitate collaboration among stakeholders with diverse objectives.
• Understanding of the relevance of own responsibilities to the organization.
• Customer-oriented approach when making proposals.
• Proactive in updating skills and industry knowledge.
• Ability to analyze requirements and advise on operational improvements.
• Demonstrates creativity and innovation in applying solutions for customer benefit.

Discover what awaits you:

• Limitless Possibilities: Join a global organization that embraces transformation and innovation.
• Empowering Inclusion: Be part of a supportive environment where everyone's voice is valued.
• Global Connectivity: Connect with over 26,000 talented individuals across 59 countries.
• Championing Individuality: Celebrate diversity and encourage individual differences.
• Competitive Total Rewards: Support your career, family, and personal wellness.
• Embrace Flexibility: Experience remote/hybrid work options.
• Unleash Your Potential: Access growth opportunities for personal and professional development.
• Valuing Every Contribution: Recognize the unique impact of each individual.
• Pioneering Sustainability: Contribute to fostering a sustainable and thriving workforce.