OnBase Developer - DevOps

JR United Kingdom; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking an OnBase Developer - DevOps who will provide customer support and manage implementation projects. The role requires strong experience in solution development, with responsibilities including the development of Agile OnBase solutions and troubleshooting software issues. Join a dynamic organization fostering diversity, innovation, and flexibility in the workplace.

Benefits

Flexibility in remote/hybrid work options

Competitive rewards and benefits for career and wellness

Opportunities for personal and professional development

Supportive environment valuing diversity

Qualifications

• Strong experience in solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• OnBase certification required.

Responsibilities

• Provide post-sale support and execute implementation projects.
• Develop Agile OnBase solutions and integrate with the OnBase API.
• Lead testing and confirm program specifications.

Skills

Agile Development

Problem Resolution

Communication

Customer-oriented Approach

Education

Bachelor’s degree in a related field or equivalent experience

Tools

OnBase System software

.Net

MS SQL Server

Oracle

MySQL

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for our enterprise clients.

The development includes multiple communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and provide configuration services for software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.

This role will have fixed hours (9 am - 5:30 pm UTC) with a need to cover on-call 24/7 production/deployment support on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions in areas such as document capture, storage, workflow, and others.
• Develop and support code to integrate with the OnBase API.
• Identify and implement solution improvements and health check opportunities.
• Proficiency with OnBase Configuration, OnBase Client, OnBase Unity Client, OnBase Studio, OnBase Web Client, Hyland Unity Management Console, and Hyland API of EP3 and later.
• Lead test transactions, run tests to find errors, and confirm the program meets specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflow, logical processes, hardware and OS environment, interfaces, checks, controls, and outputs.
• Provide guidance to project team members on developing, testing, installing, and updating software and applications.
• Maintain accountability for the technical components of the solution and work with the Project Manager to ensure overall project success.
• Participate fully in Agile team retrospectives to recommend improvements.

Functional Knowledge, Skills:

• Bachelor’s or higher degree in a related field or equivalent experience.
• Strong experience with solution development and deployment.
• Experience with OnBase System software version 18 or higher.
• Experience with .Net, databases, and data center migration.
• Experience working with Kofax.
• Experience creating and modifying workflows.
• Experience with Solution health checks and expanding/modifying solutions.
• Experience with on-prem solutions and software upgrades.
• Strong DIP experience and troubleshooting skills.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to advise on standards, methods, tools, and applications relevant to the field.
• Ability to analyze, diagnose, design, plan, execute, and evaluate work within targets.
• Effective communication skills.
• Ability to facilitate collaboration among stakeholders with diverse objectives.
• Understanding of their area of responsibility’s relevance to the organization.
• Customer-oriented proposal development.
• Proactive in skill development and industry awareness.
• Ability to analyze requirements and advise on operational improvements.
• Demonstrates creativity and innovation in solutions for customer benefit.

Discover what awaits you:

• Limitless Possibilities: Join a global organization embracing transformation and innovation.
• Empowering Inclusion: Be part of a supportive environment that values diversity and feedback.
• Global Connectivity: Connect with over 26,000 talented individuals across 59 countries.
• Championing Individuality: Celebrate diversity and encourage individual differences.
• Competitive Rewards: Enjoy benefits supporting your career, family, and wellness.
• Flexibility: Experience remote/hybrid work options for work-life balance.
• Unleash Potential: Access growth opportunities for personal and professional development.
• Valuing Contributions: Be part of a workplace that recognizes each individual's impact.
• Sustainability: Contribute to fostering a sustainable and thriving workforce.