OnBase Developer - DevOps

JR United Kingdom; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company seeks an OnBase Developer - DevOps in Cambridge to manage product implementations and support for enterprise clients. The role involves improving solution processes and troubleshooting software issues in an Agile framework. Candidates need a Bachelor's degree and experience with OnBase and related tools.

Benefits

Remote/hybrid work options

Competitive rewards and benefits

Opportunities for professional development

Supportive work environment

Focus on sustainability

Qualifications

• OnBase certification required (API, Workflow, Workview, Installer).
• Strong experience with OnBase version 18 or higher.
• Experience in developing and supporting solutions.

Responsibilities

• Develop Agile OnBase solutions related to document capture and workflow.
• Assist clients with software issues and configurations.
• Execute product/services implementation projects.

Skills

Solution development

Agile methodologies

Effective communication

Proactive analysis

Education

Bachelor’s degree in related field

Tools

OnBase System software

.Net

MS SQL Server

Oracle

MySQL

Kofax

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for enterprise clients.

The development includes communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and configure software modules, and troubleshooting installation, configuration, and environmental issues.

This role will have fixed hours (9am-5:30pm UTC) with on-call support 24/7 on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions related to document capture, storage, workflow, and other areas.
• Develop and support code to integrate with the OnBase API.
• Identify and implement solution improvements and health checks.
• Proficiency with OnBase Configuration, OnBase Client, Unity Client, Studio, Web Client, Hyland Unity Management Console, and Hyland API of EP3 and later.
• Lead testing and error identification to ensure specifications are met.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflows, processes, hardware, and interfaces.
• Guide project team members in development, testing, installation, and updates of software.
• Maintain accountability for technical components and collaborate with the Project Manager to ensure project success.
• Participate in Agile retrospectives to improve software and processes.

Functional Knowledge, Skills:

• Bachelor’s degree or higher in a related field or equivalent experience.
• Strong experience with solution development and deployment.
• Experience with OnBase System software (version 18 or higher).
• Experience with .Net, databases, data center migration, and Kofax.
• Experience creating and modifying workflows and conducting solution health checks.
• Experience with on-premise solutions and software upgrades.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze, diagnose, design, plan, and evaluate work within time, cost, and quality targets.
• Effective communication skills and ability to facilitate collaboration.
• Understanding of own responsibilities and customer requirements.
• Proactive in skill development and industry awareness.
• Ability to analyze requirements and advise on operational improvements and innovative solutions.

Discover what awaits you:

• Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization embracing transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged.
• Global Connectivity: Connect with over 26,000 talented individuals across 59 countries, fostering cultural diversity and learning.
• Championing Individuality: Be part of a team that celebrates diversity and individual differences.
• Competitive Rewards: Enjoy benefits supporting your career, family, and personal wellness (benefits may vary by country).
• Flexibility: Experience remote/hybrid work options for work-life balance (role-dependent).
• Potential for Growth: Access opportunities for personal and professional development.
• Valuing Contributions: Join a workplace that recognizes the unique impact of each individual.
• Sustainability: Contribute to fostering a sustainable and thriving workforce.