OnBase Developer - DevOps

JR United Kingdom; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking an OnBase Developer - DevOps to provide technical support for enterprise clients. This role involves solution development, troubleshooting, and improving service implementations, ensuring effective use of client systems. The ideal candidate will have a degree, experience with OnBase software, and strong communication skills.

Benefits

Flexible working options

Total rewards and benefits

Opportunities for personal and professional growth

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong experience with OnBase software version 18 or higher.
• OnBase certification required (API, Workflow, Installer).

Responsibilities

• Develop Agile OnBase solutions and support customer implementations.
• Identify and implement improvements in solutions.
• Guide project teams and maintain accountability for project components.

Skills

Communication

Problem Solving

Analytical Thinking

Education

Bachelor’s degree in relevant field

Tools

OnBase System software

.Net

MS SQL Server

Oracle

MySQL

Job description

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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.

Visit www.ironmountain.com for more information.

Primary purpose of the role:

OnBase Developer - DevOps role reports to the IT Service Delivery Manager.

This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.

The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for enterprise clients.

The development includes multiple communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and configure software modules, and troubleshooting installation, configuration, and environmental issues.

This role will have fixed hours (9 am-5:30 pm UTC) with on-call support 24/7 on a rotation basis.

Your role in our mission:

• Develop Agile OnBase solutions related to document capture, storage, workflow, and other areas.
• Develop and support code to integrate with the OnBase API.
• Identify and implement solution improvements and health checks.
• Proficiency with OnBase Configuration, OnBase Client, Unity Client, Studio, Web Client, Hyland Unity Management Console, and Hyland API of EP3 and later.
• Lead test transactions, run tests, and confirm program specifications.
• Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
• Develop system requirements for data, workflow, processes, hardware, environment, interfaces, checks, controls, and outputs.
• Guide project team members on developing, testing, installing, and updating software.
• Maintain accountability for technical components and work with the Project Manager to ensure project success.
• Participate in Agile team retrospectives to improve software and processes.

Functional Knowledge, Skills:

• Bachelor’s or higher degree related to this field or equivalent work experience.
• Strong experience with solution development, deployment, and OnBase System software version 18 or higher.
• Experience with .Net, databases, data center migration, Kofax, workflows, solution health checks, and upgrades.
• OnBase certification (API, Workflow, Workview, Installer) required.
• Ability to analyze, diagnose, design, plan, execute, and evaluate work within time, cost, and quality targets.
• Effective communication skills and ability to facilitate collaboration.
• Understanding of the relevance of own responsibilities to the organization.
• Proactive in updating skills and industry knowledge.
• Ability to analyze requirements and advise on operational improvements.
• Demonstrates creativity and innovation in solutions for customer benefit.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization embracing transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, fostering diverse cultures and learning opportunities.
• Championing Individuality: Be part of a team that celebrates diversity and encourages individual differences.
• Competitive Total Rewards: Support your career, family, and personal wellbeing (benefits vary by country).
• Embrace Flexibility: Experience remote/hybrid work options for work-life balance.
• Unleash Your Potential: Access opportunities for personal and professional growth.
• Valuing Every Contribution: Join a workplace that recognizes the impact of each individual.
• Pioneering Sustainability: Contribute to fostering a sustainable and thriving workforce, leaving a legacy for future generations.